• Plan and conduct enterprise internal audits in accordance with the quarterly audit plan, including information systems, operations, and compliance audits• Perform risk assessments for IT audits on large and complex projects that are system and processed based• Joint Higbond audit software specialist for training and questions on audit software functionality• Participated in Objectives and Key Results (OKR) development and implementation related to Highbond and audit processes• Develop, run, and maintain data queries for auditors and business partners (SIU, Compliance, Product, Underwriting, etc.)• Develop and conduct special projects including anti-fraud work and special investigations• Prepare audit work papers• Identify audit issues, develop audit recommendations, and draft audit reports• Modify audit methodologies based upon developed audit judgment• Provide consultation and assistance to other departments in areas of knowledge and expertise in Model Audit Rule (MAR) compliance work• Support department administrative information systems including the development of process tools and methodology• Provide IT technical support to internal audit staff and act as a liaison to the IT team• Develop and manage the IT audit function including strategic planning with input on the budget• Train and mentor staff on application of audit methodologies• Plan, lead, and evaluate audit teams on a project basis

• Plan and conduct internal audits in accordance with the annual audit plan, including information technology, operations, and compliance• Perform Payment Card Industry (PCI) annual assessment and reporting to card processor• Perform risk assessments for IT audits on large and complex projects that are system and processed based• Developed and performed IT Model Audit Rule (MAR) compliance testing and walkthroughs• Develop, run, and maintain data queries for auditors and business partners (SIU, Compliance, Product, Underwriting, etc.)• Winner of 2015 Employee Recognition Award (All 4 One AmFam)• Assist external auditors with IT walkthroughs and claims compliance testing• Develop and conduct special projects including anti-fraud work and special investigations• Prepare audit work papers• Identify audit issues, develop audit recommendations, and draft audit reports• Modify audit methodologies based upon developed audit judgment• Provide consultation and assistance to other departments in areas of knowledge and expertise including Model Audit Rule (MAR) compliance work• Support department administrative information systems including the development of process tools and methodology• Provide IT technical support to internal audit staff and act as a liaison to the IT team• Develop and manage the IT audit function including strategic planning• Train and mentor staff on application of audit methodologies

• Plan and conduct internal audits in accordance with the annual audit plan• Perform risk assessments for IT audits on large and complex projects that are system and processed based• Perform IT Sarbanes-Oxley (SOX) risk assessments, walkthroughs, and compliance testing• Participated in cross-training on audits for financial, inventory, and EPA compliance• Develop and conduct special projects including anti-fraud work and special investigations• Prepare audit work papers• Identify audit issues, develop audit recommendations, and draft and issue audit reports• Modify audit methodologies based upon developed audit judgment• Provide consultation and assistance to other departments in areas of knowledge and expertise including Sarbanes-Oxley (SOX) compliance work• Support department administrative information systems including the development of process tools and methodology• Provide IT technical support to internal audit staff and act as a liaison to the IT team• Develop and manage the IT audit function including strategic planning and budget management• Train and mentor staff on application of audit methodologies• Plan, lead, and evaluate audit teams on a project basis

• In-charge five audits of state agencies/colleges/universities, including planning, general and application controls, and wrap-up activities and staff member of over fifteen audits • Planned/wrote audit program for audits of general/application controls within TeamMate• Coordinated with other office sections for planning/designing the IS audit and data testing to compliment and aid their fieldwork• Drafted findings/weaknesses for IS audits and set up entrance/exit conferences to explain findings/weaknesses to agency management for agency response• Used TeamMate for general controls audits to ensure compliance with access control procedures, change management controls, security, data center reviews, systems development life cycle, disaster recovery, and business continuity• Performed application control audits of specific systems to ensure proper controls over employee access, change management, security, and back-up/recovery procedures• Performed data mining and data reliability using ACL within the systems of state government to ensure that the proper edits were in place for data and that the data met reliability controls such as numeric, alphanumeric, range and reasonableness test• Followed up on prior year audits to ensure that findings/weaknesses were corrected• Performed data reliability reviews of systems to ensure that the system was performing as designed and that the data was reasonable and within range• Reviewed HIPAA regulations and designed questionnaires on the Privacy Rule, the Transaction and Code Sets Rule, and the Security Rule• Used EnCase for computer forensics reviews of PCs in state agencies/colleges/universities• Assisted in teaching “Auditing the State’s Automated Systems” for three years

Customer service - POS cashier and assistance with questions, stock clothes, and inventory assistance.