•Promoted after three months due to superior performance and ability to adapt in fast paced environment•Trained new hires in company policies resulting in quality customer service •Generated additional revenue through suggestive selling and product knowledge

Taught elementary students the basics of financial literacy, the characteristics of cities, and how people and businesses in cities manage their money. Using hands-on materials I engaged the students with topics such as different zoning regulations found within a city; the importance of money to a city, paying taxes, and how people use different methods to pay for goods and services. Also explored how financial institutions, entrepreneurs, and news media contribute to the financial well-being… Show more Taught elementary students the basics of financial literacy, the characteristics of cities, and how people and businesses in cities manage their money. Using hands-on materials I engaged the students with topics such as different zoning regulations found within a city; the importance of money to a city, paying taxes, and how people use different methods to pay for goods and services. Also explored how financial institutions, entrepreneurs, and news media contribute to the financial well-being of a city. Show less

•Managed all relevant federal technical specifications in order to track the project team’s conformance with these specifications•Assisted in the development of customer training materials and oversaw and updated delivery specifications •Collaborated with system development team to assure all changes were incorporated in deliverable materials•Used the FogBugz project management tool, MS Visual SourceSafe and Tortise svn in configuration management•Tested product throughout its… Show more •Managed all relevant federal technical specifications in order to track the project team’s conformance with these specifications•Assisted in the development of customer training materials and oversaw and updated delivery specifications •Collaborated with system development team to assure all changes were incorporated in deliverable materials•Used the FogBugz project management tool, MS Visual SourceSafe and Tortise svn in configuration management•Tested product throughout its development to ensure functionality•Tracked software completion against the project plan and reports and overall status against projected timetable•Assisted in the creation of the subversion database used by development team and provided quality control on all entries into the database•Created the initial configuration plan for the project and worked with management on completion of the plan and client delivery Show less