Melissa Gobby Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Manage vessel operations teamVoyage operations: voyage instructions, port call planning, monitor voyage performance, insure Bills of Lading are in order, prepare laytime calculations and documentation for freight invoicing, trade cost approval, bunker planning in conjunction with bunker specialistCommunicate trade and cargo information to charterers and assigned vessels; assist in resolving issuesManage complex matters related to ship and port operationsReview P&LAssist with reportingVisit vessels, terminals and charterers to optimize voyage and port operations, as well as improve processes procedures and tools utilized by the department

Montreal, Quebec, Canada

• Issue voyage/cargo instructions; nominating ships/port agents; vetting; voyage planning/optimising bunker intakes.• Understanding of load and discharge port constraints; monitoring ship positions and performance including crew/owners.• Develop/maintain Customer profiles; respond to customer requests in a timely and professional manner within agreed timeframes.• Report key operational and profitability performance of a vessels voyage against agreed targets as required; handle incidents and work to resolve problems; assist in formulating, establishing and improving operational procedures/systems that allow for the smooth operation of voyages.• Ensure systems are kept up to date and maintained; Identify opportunities for process improvements, make recommendations, implement changes;• Calculate/negotiate laytime; invoicing; profit/loss analysis; collection of debt.

Montreal, Canada Area

SCHEDULING• Execute the scheduling activity in order to optimize the portfolio value • Build relationship with key logistics and scheduling staff within the business units, including effective and workable procedures• Collaborate with account management to ensure there is a high degree of awareness at all times for future Rio Tinto requirements and that these are considered when making scheduling decisions• Advise on scheduling specific charter party terms and conditions • Manage obligations with Customers and Suppliers and deliver on expectations• Ensure a smooth and cost efficient operation of vessels demonstrated by chartered vessels arriving on time, to specification and meeting customer's expectations• Deliver and maintain high standards of customer service to the business units demonstrated by customer feedback and responding to customer requests within agreed timeframes• Esures all post fixture work is performed within target expectations• Demonstrate and model strong team focus, deliver on agreed outcomes, adheres to RT Marine policies and proceduresOPERATIONS• Issue voyage/cargo instructions; nominating ships/port agents; vetting; voyage planning/optimising bunker intakes.• Understanding of load and discharge port constraints; monitoring ship positions and performance including crew/owners.• Develop/maintain Customer profiles; respond to customer requests in a timely and professional manner within agreed timeframes.• Report key operational and profitability performance of a vessels voyage against agreed targets as required; handle incidents and work to resolve problems; assist in formulating, establishing and improving operational procedures/systems that allow for the smooth operation of voyages.• Ensure systems are kept up to date and maintained; Identify opportunities for process improvements, make recommendations, implement changes;• Calculate/negotiate laytime; invoicing; profit/loss analysis; collection of debt.

Montreal, Canada Area

Supervise, train and coordinate documentation staff; prepare client quotations and tenders; control client operational costs; liaise with vessels, surveyors, clients, client senior management and sub-contractors such as: Abitibi, Intership, LOLA, Columbus, Furncan Marine; ensure vessel and staff compliance with regulations, guidelines and environmental policies; prepare customs documentation for break bulk and container vessels using ACI/AMS tools; Liaise with vessels to ensure logistical support.Managed and coordinated documentation for major companies such as: Hartmann Asia (container vessels), Fednav International Ltd. (break bulk vessels), and Wagenborg Shipping North America (Abitibi bills of ladings and manifests for cargo loaded in Canada and the Great Lakes).Implemented new procedures to more efficiently monitor costs related to tariffs on imported and exported break bulk cargo; allowing for revision of invoices prior to payment.Repatriated safety equipment back to Canada from worldwide ports; created new and lasting relationships with agencies and effectively reduced costs. Coordinated between vessel and agency (followed-up with vessel's ETA's) and ensured that appointed agents follow instructions to successfully return goods to Canada.Addressed redundancy issues in the workflow process and encouraged more communication between agents and superintendants. Created new processes and digitized all required information thus making it accessible to all parties in one central location. This reduced required resources and increased productivity by at least 50%.Developed guidelines and functional requirements for an in-house CRM tool. Created, managed and maintained database content. Oversaw IT department during implementation and provided feedback during field readiness/finalization.

Liaised with storeowner regarding daily sales and operational activities; finalized staff schedules; oversaw purchasing, receiving, general store accounting and bankingTrained and motivated sales staff to develop and maintain customer relationships, to operate cash register, to update inventory, to merchandise, and uphold general boutique procedures Provided excellent customer service by applying product knowledge and expertiseMaximized sales by 50% by processing and displaying inventory

Mics, Commercial Shipping Industry

Professional Qualification Exams completed - Application for membership with the Institute Accepted.

Certificate, Maritime Leadership Development Programme

An innovative and highly practical method of developing managers of today which includes: • Pre-programme assessment with personality.

Certificate, Marine Transportation

A university-level program focusing on key aspects of the commercial shipping industry. Offered in partnership with Concordia University.

Bachelor Of Arts, Double Major: Psychology & Linguistics

Obtained double major - Psychology & Linguistics. BA Major in Psychology: program consisted of obtaining 42 credits by studying ".