Melissa Goethals Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Evanston, Il

- Lead training and programming for undergraduate students covering relevant career/industry-related topics and best practices across a variety of majors and disciplines - Lead content development on career advising resources, including website content, workshop programming, and social media campaigns, with a focus on promoting professional growth to students and alumni- Advise over 100 students quarterly via virtual and in-person appointments on career topics, with an evaluation of 5.00/5.00 on 2022 post-appointment satisfaction survey for understanding student needs- Train, guide, and support student success by offering education and training on career center technology and resources including Handshake, VMock, and Microsoft Teams for “Live Chat” drop-in advising - Develop and implement quarterly trainings covering relevant career advancement topics including resume/cover letters, interviewing, networking and finding jobs/internships - Collaborate cross-functionally to plan, support and facilitate alumni panels and experiential learning programs- Maintain and update a database of internships utilizing Airtable to share and promote with students weekly - Produce a biweekly newsletter reaching 650 undergraduates, increasing open rate from 25% to over 80% - Manage a Career Ambassador team, managing all goal setting, assessment and onboarding for 6-8 peer advisers

River Forest, Il

- Led hiring initiatives including reviewing admission counselor applications and conducted phone interviews with potential candidates within the undergraduate office- Developed updated training materials for new hires including comprehensive training binders and welcome packets- Maintained previous duties as undergraduate admission counselor and student ambassador team manager

River Forest, Il

- Managed and directed a team of 15-20 student tour guides and student callers within the undergraduate admission office- Responsible for all scheduling, interviewing, and hiring of student ambassadors- Assisted with tour scheduling, visit coordination, and tracking tour evaluations from campus visitors- Communicated with student ambassadors regarding their concerns and facilitated conflict resolution initiatives to ensure a quality work environment including one-on-one meetings with ambassadors- Initiated a new incentive program for all student ambassadors and also began implementing a “Student of the Week” program

River Forest, Il

- Recruited & networked with high school students and school counselors in the city of Chicago, central Illinois counties and the states of Iowa and Minnesota- Coordinated over 30 school visits each fall and spring and represented Concordia Chicago at college fairs and other recruitment events- Managed a territory of over 1300 student applicants addressing questions regarding their application process, financial aid, student services, and general campus life- Responsible for all file review and upholding admission standards for student applicants- Marketed and promoted the mission of Concordia through outreach presentations and individual visits - Used Excel, Microsoft Office and Banner on a daily basis

Cicero, Il

- Provided school-based counseling services to students ages 15-18 for both individual and group counseling sessions to manage anger, trauma, anxiety and other issues that cause academic under- performance and social/emotional instability- Assisted students with planning for life after high school including college research, resume writing, and goal setting- Conducted assessments to ensure that appropriate services and/or crisis intervention was offered - Documented all student interactions using Vertical Change database & monitored student attendance/grades using Skyward database- Collaborated with high school counselors, social workers & staff/faculty to advocate for student success and wellness - Promoted the Youth Crossroads mission to guide, support, and inspire youth to develop the skills and confidence to succeed at school, home and in their community

Dupage County

- Making post-secondary education more accessible and affordable by counseling & mentoring high school seniors, primarily first-generation and low-income students, to assist in their college application process- Self managed schedule of events and appointments while also collaborating & assisting ISACorps district partners- Facilitated workshops and interactive lessons for high school students with emphasis on managing college costs, financial aid, selecting a post-secondary institution, and being successful throughout high school- Organized and managed financial aid and FAFSA workshops for students and families - Collaborated with school counselors to plan a year-long calendar of office hours, workshops, presentations, and events as well as develop a college-going culture in schools- Engaged in community outreach to bring ISAC services to community-based organizations- Promoted early college awareness and access through age-appropriate workshops and activities for middle and elementary school students

Peoria, Illinois Area

- Encouraged and equipped students to use career center services through campus presentations and various promotional events- Presented on topics including resume writing, interview skills, networking, and job fair preparation- Held weekly office hours providing assistance with job searches and resume guidance to students on an individual basis- Connected with visiting employers, career center staff, and peers as an ambassador and representative of the Bradley Smith Career Center- Planned and executed a formal etiquette dinner for Bradley students with Career Peer Advisor partner, involving an opportunity for students to network with alumni and local professionals during the event

Master Of Arts (M.A.), Clinical Mental Health Counseling

Bachelor Of Science, Psychology, Summa Cum Laude

Activities and Societies: Kappa Delta Sorority, Panhellenic Council Director of New Member Education, Dance Marathon Director.

Education record

Activities and Societies: Operation Snowball, Varsity Choir, Student Board/Council, Relay For Life