Melissa "Missy" Gurley Email & Phone Number

Oshawa, Ontario, Canada

Mutual funds, and/or exempt market products and/or exchange traded funds are offered through Investia Financial Services Inc.Mortgages are offered through Dominion Lending Centres FC Funding, Licence #10672Insurance services offered through BridgeForce FinancialFor more information, please view my website at: https://www.sageadvicefinancial.ca or contact me today.

Toronto, On

As the Owner and Lead Coordinator of Gurley Events, I am faced with the challenge of marketing and branding the business in order to sign on new clients. This includes using various social media platforms, managing my website, exhibiting at trade shows, answering inquiries, meeting with potential clients, and building custom quotes.Most importantly, it is my duty to make sure that my clients are happy while dealing with their families, the hired vendors, and any problems that arise leading up to and on the day of their wedding. • Team process creation overall function of implementation and client success• Paid, social, and organic advertising reporting• Front-end WordPress development and maintenance• Conflict resolution with any family members, or vendors• Business operations and growth• Hands-on client care, throughout planning the most important day of their livesSoftware Used: Microsoft Office, Slack, Freshbooks, Google AdWords, Google Analytics, G-Suite

Vancouver, Canada Area

Focusing on the large conferences with both function space and guest room requirements. • Confirm all event-related information with clients & organizers• Organize information for all departments through event orders, floor plans, resumes and rooming lists in a professional and timely manner• Confirm electrical, internet, telecommunications, audio-visual and exhibit requirements based on discussions with the client• Create floor plans for the best use of space for each event and to ensure banquet and client are in agreement prior to set up• Liaise with client and/or housing bureau to ensure all guest room reservations are accurate • Initiate billing procedures, ensuring client credibility and that deposits and/or credit applications are received with adequate information and within an acceptable timeframe• Yield bedroom and meeting space daily to ensure optimum potential through the use of Opera Sales & Catering and PMS systems• Conduct pre-conference meetings to ensure key departments fully aware of relevant details pertaining to the group upon their near arrivalSoftware Used: Opera, Social Tables, Intello, PassKey, Cvent

Vancouver, British Columbia, Canada

The Pan Pacific luxury Vancouver hotel in British Columbia, Canada is situated on the downtown waterfront of this vibrant metropolis, with some of the city’s top business venues and tourist attractions including Flyover Canada and Gastown, the Vancouver Convention Centre, Cruise Ship Terminal as well as popular shopping and entertainment districts just minutes away.• Responsible for proactively soliciting and managing group/catering related opportunities with significant revenue potential. Actively up-sells each business opportunity to maximize revenue opportunity.• Responds to incoming group/catering opportunities for the property• Focuses efforts on group/catering accounts with significant potential sales revenue• Design, develop and sell creative catered events• Builds and strengthens relationships with existing and new customers to enable future bookings• Develops relationships within the community to strengthen and expand customer base for group/catering sales opportunities• Provides excellent customer service in order to grow share of the account• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations• Responsible for working with all clients to provide professional client services support in the planning, organization, and management of events within the facility, monitoring the logistics of these events and all event-related tasks after events are concluded.• Ensures that all documents (i.e. BEO's, floor plans, contracts, rooming lists, proposals) are completed accurately and on time. Software Used: Opera, Social Tables, Intello

Mississauga, On

Established in 1978, we have been providing clients with exceptional service for both social and corporate functions. A family-owned and operated business, our attention to detail, personalized care, and exemplary customer service have been paramount to our success.• Promote the venue, including both the property and services, by producing new accounts, maintaining a high level of personal contacts with clients and providing them with professional advice• Prepare proposals and bid on potential business• Evaluate client potential prior to confirming functions so as to maximize company profitability• Maximize utilization of the Company’s facilities so as to generate utmost revenue• Finalize logistics and issue event orders and co-ordinate details with internal departments• Contribute to the development of unique catering packages to reflect guest expectations• To meet and exceed client expectations to ensure the success of every event• Maintain and update a database of prospective and existing clients• Take a lead role in communicating client expectations to all Departments through the preparation of BEO’s, floor plans, and weekly MeetingsSoftware Used: Vision, Room Viewer, Microsoft Office, HootSuite

Mississauga, On

The Event Manager is a free consultation service available to clients at the Mississauga Convention Centre and Renaissance by the Creek. We assist couples with helpful tips and vendor recommendations when planning their wedding.• Meet with, and up-sell all social event clients• Create detailed to-do lists for each client• Ensure that the client's planning process is running smoothly, with a special focus on their planning with the venue• Work with the social team to ensure clients are taken care of• Ensure all teams involved with the event are detailed, prepared and organized through weekly meetings

Toronto, Canada Area

La Brasserie is an upscale bar and restaurant inside the Crowne Plaza Toronto Airport, with service for breakfast, lunch, dinner and room service we fulfill all food requirements for the guests at the hotel• Competent at checking identification of customers to verify age requirements according to Smart Serve Requirements• Skilled in cleaning glasses, utensils, and bar equipment• Success in mixing, garnishing and serving drinks to guests• Proven ability to assess, anticipate and meet multiple guests’ requirements simultaneously while maintaining high standards of quality• Hands-on experience in keeping the bar stocked and sanitized• Known for providing true hospitality and guest services• Demonstrated ability to help guests in choosing menu items, taking orders and making guests feel taken care of throughout their visit• Special talent for adapting to different personalities of guests and co-workers without losing attention• Adept at balancing cash receipts, generating bills and collecting money for food/drinks served

Toronto, Canada Area

La Brasserie is an upscale bar and restaurant inside the Crowne Plaza Toronto Airport, with service for breakfast, lunch, dinner and room service we fulfill all food requirements for the guests at the hotel• Competent at checking identification of customers to verify age requirements according to Smart Serve Requirements• Proven ability to assess, anticipate and meet multiple guests’ requirements simultaneously while maintaining high standards of quality• Known for providing true hospitality and guest services• Demonstrated ability to help guests in choosing menu items, taking orders and making guests feel taken care of throughout their visit• Special talent for adapting to different personalities of guests and co-workers without losing attention• Adept at balancing cash receipts, generating bills and collecting money for food/drinks served

Toronto

It’s our fine finishing touches, our meticulous attention to detail and our modern, trendy creativity that fashion the most spectacular urban weddings in unique settings. This is Fusion Events. A team of certified Toronto wedding planners and an in-house, award-winning talent agency, we bring adventure and excitement to the planning process. From Toronto wedding bands and musicians to DJs, MCs and professional dancers, Fusion Events’ entertainment is what takes your event from ordinary to extraordinary.

Life Insurance Agent

Mortgage Agent

Bcomm (Hons), Major In E-Commerce

Activities and Societies: Alpha Sigma Chi, Rowing Team Graduated with an honors degree in Commerce, with a major in E-Commerce. Spent one.

Level 1: Beer Enthusiast

This introductory course in beer education is designed for participants interested in furthering their knowledge and interest in beer..

Certified Wedding Consultant

Education record

Activities and Societies: Womens Rugby Team, Drama Club, Jazz Band Grade 11 and 12 Drama Award Winner, Starting player on the Women's.