Melissa Hale

Melissa Hale Email and Phone Number

Vice President of Technical Services @ West Star Aviation, LLC
Richmond Hill, GA, US
Melissa Hale's Location
Richmond Hill, Georgia, United States, United States
Melissa Hale's Contact Details

Melissa Hale personal email

n/a
About Melissa Hale

Proven leader, successful at leading high-performance creative and technical teams in a fast-paced environment. Passionate about employee and personal development, fostering strong cross-functional collaboration and creative strategic problem solving which solidifies the company brand. Demonstrated success in turn-around situations. Rich aviation background, including military piloting experience, operations and training leadership, customer service, client journey mapping, technical studies, and program management.

Melissa Hale's Current Company Details
West Star Aviation, LLC

West Star Aviation, Llc

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Vice President of Technical Services
Richmond Hill, GA, US
Melissa Hale Work Experience Details
  • West Star Aviation, Llc
    Vice President Of Technical Services
    West Star Aviation, Llc
    Richmond Hill, Ga, Us
  • The Hayes Group International
    Senior Consultant
    The Hayes Group International Sep 2024 - Present
    Winston-Salem, Nc, Us
  • Port City Hot Rods
    Co-Founder
    Port City Hot Rods Sep 2023 - Present
    We specialize in Hot Rod customization, modification, restoration, and repair
  • Screenmobile Of Savannah
    Small Business Owner
    Screenmobile Of Savannah Aug 2021 - Present
    We specialize in all-weather screened outdoor living spaces, window and door screen replacement and repair, motorized screens, and anything else in our product line you might need to make your home or office amazing!
  • Melissa Hale, Llc
    Founder
    Melissa Hale, Llc Dec 2017 - Present
  • Gogo Business Aviation
    Senior Vice President, Product & Marketing
    Gogo Business Aviation May 2021 - Jul 2024
    Broomfield, Co, Us
  • Gulfstream Aerospace
    Director, Program Avionics
    Gulfstream Aerospace Dec 2020 - May 2021
    Savannah, Ga, Us
  • Gulfstream Aerospace
    Director: Integration Leader
    Gulfstream Aerospace Jul 2020 - Dec 2020
    Savannah, Ga, Us
    Overall leadership and reporting of acquisition implementation and integration into the enterprise. Ensure effective and successful coordination and communication between Supply Chain, Procurement, Legal, Operations, Quality, Contracts, Finance & Accounting, Engineering, Trade Compliance, Real Estate, Human Resources, Business Technology, and Customer Support.
  • Gulfstream Aerospace
    Director: Design, Completion & Delivery
    Gulfstream Aerospace Jan 2016 - Jul 2020
    Savannah, Ga, Us
    Responsible for leadership, guidance and oversight to Gulfstream’s Interior Design, Visualization Design, Completion and Delivery organization at all Gulfstream Completions sites and Service Centers globally to ensure completion specification and refurbishment strategies are aligned to meet business and customer objectives. Collaboratively lead to ensure a world-class experience for clients purchasing a new Gulfstream aircraft and undergoing a refurbishment.Responsible for functions of the Gulfstream Design Studio, inclusive of Visualization Design, for all Gulfstream Completion facilities and Service Centers to ensure accurate, flexible and comprehensive design concepts suitable for presentation to prospective clients. Responsible for design of and materials at all Gulfstream Sales and Design Centers.Lead a team of professionals working with clients before, during, and after the purchase of an aircraft or refurbishment to define and ensure execution of client requirements.Collaborate with New Product Development to ensure innovative client-focused completion and refurbishment designs which are consistent with brand DNA throughout all product lines while addressing any critical needs or changes required to existing offeringsSupport Gulfstream static displays, events, and customer eventsAssist Marketing in the development of collateral materials for use by the sales team and Gulfstream clients to include interior planning guides and family product brochures Establish and communicate organizational mission, goals, and objectives and demonstrate them through ongoing motivation, communication, group dynamics, and leadershipDevelop organizational talent to achieve greater strategic goals and performance
  • Gulfstream Aerospace
    Chair - Diversity And Inclusion Council
    Gulfstream Aerospace Nov 2015 - Dec 2017
    Savannah, Ga, Us
    Lead Champions, Ambassadors, and other Council members to provide vision and support in order to implement and sustain a Diversity and Inclusion strategy. • Chair 2016 - 2017• Selected for Women in Leadership Panel for Operations
  • Gulfstream Aerospace
    Executive Advisor To The President
    Gulfstream Aerospace Jun 2015 - Jan 2016
    Savannah, Ga, Us
    Provide strategic and technical consultation, recommendations, and advice on diverse business challenges within the Gulfstream organization. Support the development of a strategic roadmap for best application of such recommendations and advice to the Gulfstream organization and/or its products. The overall goal of this position is to help assure that Gulfstream is setting the standard for excellence in all functional areas and supporting its products.• United Way Community Investment Panelist. Conduct site visits for programs and services requesting funding from United Way. Participate in panel interviews of program leaders regarding those services. Assess 990s, audit reports, and financial statements. Evaluate sector programs and provide funding recommendations to the United Way Board• Department of Transportation – Women in Transportation Initiative in collaboration with Asia Pacific Economic Conference• Facilitate Round Tables throughout the enterprise
  • Gulfstream Aerospace
    Director, Product Support
    Gulfstream Aerospace Aug 2014 - Jun 2015
    Savannah, Ga, Us
    Lead cross-functional Gulfstream team to work directly with customer in Beijing, conducting assessments across all facets of the customer’s business – to include training, tooling, facilities, staffing, SMS, & IS-BAO Stage 1 readiness. Work with Legal, Contracts, Finance, and SMS to develop and execute exclusive consulting plan to address gaps. Assemble enterprise-wide team and lead business assessment and business case development for Gulfstream branded management services. • Created and lead monthly Directors’ Informal Lunches across all of Product Support• Selected for and participated in Leadership Panel as a part of benchmarking with the 1/75th Ranger Regiment• Lead Great Places to Work Communication Focus Group
  • Gulfstream Aerospace
    Program Manager, G650 Programs
    Gulfstream Aerospace Dec 2011 - Aug 2014
    Savannah, Ga, Us
    Worked closely with Gulfstream G650 customers on a daily basis to ensure high customer satisfaction with our flagship aircraft as well as quick response time to their concerns. Conducted customer Entry-Into-Service briefings, site updates, customer teleconferences, Flight Safety fleet updates, and various presentations in support of CAB, Ops Conference, and customer one-on-one meetings. Worked cross-functionally with Engineering, Operations, Flight Operations, Product Support, Materials, and Sales to support strategic fleet improvements, customer questions or concerns, and internal goals. Maintained working knowledge of FAA and other regulatory requirements as applicable to aircraft issues & high-priority customer concerns. Planned, organized, and managed company and supplier resources to meet assigned program cost and schedule milestones. Managed implementation of fleet retrofit programs to achieve quality, reliability and availability targets and goals. Supported supplier design and program reviews to ensure program deliverables, schedules and budgets are met. Monitored quality, reliability, & availability issues to ensure top drivers were identified and resolved.• Successfully supported 71 G650 deliveries from the first EIS in Dec 2012 through August 2014• Developed and released G650 Frequently Asked Questions – resulting in greater trust between Gulfstream and G650 customers, fostering a sense of transparency, and ensuring high Dispatch Reliability numbers for the fleet• Member of Content Team for development and release of myGulfstream app• Member of Content Team for development and enhancement of the World Class Service Program• Selected as Business Faculty for 2013-2014 Leadership Model classes• Selected for and completed Leadership Savannah, class of 2013• Selected for and completed Gulfstream Management Development Program, Class of 2011• Completed PEaT Foundations of Leadership, 2013• Advisor for LEAP – employee development program
  • Gulfstream Aerospace
    Operations Manager Iii
    Gulfstream Aerospace Jan 2008 - Dec 2011
    Savannah, Ga, Us
    Lead 15-40 person teams in the outfitting, testing, and delivery of over 7 Gulfstream 450/550 aircraft per year under budget and ahead of schedule with customer satisfaction scores of 4.8/5.0 and above. Achieved timely completions of corporate goals and Continuous Improvement Objectives while fostering Lean Manufacturing and Quality Improvement along with 5S initiatives. Worked cross-functionally with Flight Operations, Production and Completion Engineering, Materials, and Quality to facilitate all necessary installation, maintenance, and troubleshooting while complying with applicable FAA/CAAC/EASA mandates and maintaining high customer satisfaction. Worked directly with our customers during the delivery process to ensure all concerns were addressed and that the Gulfstream brand was promoted positively. • Created 2 new departments 5 months ahead of schedule to facilitate the pre-fit process for furniture, facilitating accomplishment of Continuous Improvement Objectives. Developed strategy for department creation and implementation. Lead team to decrease aircraft cycle time improvements. Saved $673,000 annually• Coordinated Just-In-Time delivery of parts and kits between Materials and Operations, resulting in inventory cost reduction of approximately $3million annually• Lean Champion for Trim Rework project, saving 20 hours of rework per aircraft• Collaborated with Completion Engineering and Materials to improve monument installation drawing, saving 57 hours per aircraft• Developed and implemented Employee Training, Development, and Skills matrix for Completion Center Technicians. This was the first time employees had a comprehensive career development guide for technical skills and leadership competencies necessary for growth and advancement• Received Gulfstream Silver Pride award for successful completion of 2 off-site aircraft. Team was staffed to handle 1 aircraft at a time, and we successfully maintained and delivered 5 during this process
  • United States Air Force & Georgia Air National Guard
    Pilot
    United States Air Force & Georgia Air National Guard Jan 2004 - Jul 2012
    Pilot and command aircraft crew of 6 and up to 72 passengers during tactical airlift operations in normal and emergency scenarios. Performed or directed navigation, mission planning, loading, and cargo and passenger delivery. Maintained extensive knowledge of aircraft systems and troubleshooting and FAA regulations. • Over 900 hours of military aircraft experience to include over 200 hours of combat time in support of Operation Enduring Freedom • Qualified in the T-6, TC-12, C-130 E, C-130H3, and C-130H, graduating 2nd in my class from Undergraduate Pilot Training• Restructured Unit Career Advisor Program to facilitate successful career progression for enlisted personnel and ensure USAF training compliance. Resulted in a grade of Excellent during unit inspection• Lead recruiting program for Detachment 825, UT Austin. Created, planned, and supervised recruiting operations for college students, maintaining budget, schedule, and detachment goals for cadet corps members. Resulted in 300% contractual increase for the detachment• Created and led a cadet wing staff and corps of over 120 students, resulting in 10 year record-breaking performance in physical fitness, academic scores, and selection rates for desired career fields• Served as Public Affairs Liaison, initiating interaction between the cadet corps and former Prisoners of War. Coordinated guest speakers, developed learning modules based on these engagements, and maintained a positive relationship between the university, detachment, and local community• Distinguished Graduate from Field Training (Top 10% of graduating class)• Flight Time Total Time 944.2 C-130 Total 687.4 T-6 & TC-12 204.4 C-172 52.4 Combat 230.5 NVG 134.9
  • Us Air Force
    Pilot
    Us Air Force May 2004 - Apr 2007
    Randolph Afb, Tx, Us
    T-6, TC-12,C-172, C130

Melissa Hale Skills

Aerospace Program Management Aircraft Aviation Lean Manufacturing Leadership Aeronautics Military Piloting Aircraft Maintenance Continuous Improvement Avionics Security Clearance Airworthiness Military Operations Flights Training Time Management Management Strategy Human Factors Testing Maintenance And Repair Team Building Collaborative Problem Solving Mentoring Team Motivation

Melissa Hale Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Physics
  • Georgia Southern University
    Georgia Southern University
    General
  • United States Air Force
    United States Air Force
    General
  • The University Of Texas At Dallas
    The University Of Texas At Dallas
    Executive And Professional Coaching

Frequently Asked Questions about Melissa Hale

What company does Melissa Hale work for?

Melissa Hale works for West Star Aviation, Llc

What is Melissa Hale's role at the current company?

Melissa Hale's current role is Vice President of Technical Services.

What is Melissa Hale's email address?

Melissa Hale's email address is me****@****eam.com

What schools did Melissa Hale attend?

Melissa Hale attended The University Of Texas At Austin, Georgia Southern University, United States Air Force, The University Of Texas At Dallas.

What skills is Melissa Hale known for?

Melissa Hale has skills like Aerospace, Program Management, Aircraft, Aviation, Lean Manufacturing, Leadership, Aeronautics, Military, Piloting, Aircraft Maintenance, Continuous Improvement, Avionics.

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