Melissa Hayden Email & Phone Number

New York, Ny, Us

Key liaison to the EVP and SVP, supporting the successful delivery of complex corporate interiors projects across the US - Prioritized organizing the EVP's schedule, ensuring smooth execution of activities and proactively anticipating needs - Oversaw the team calendar for 15 executives across 3 time zones, providing real-time transparency. - Coordinated domestic and international travel, handling flights, accommodations, and detailed itineraries. - Prioritized and screened EVP's inbox, responding to routine and complex matters, ensuring confidentiality. - Delivered personalized Salesforce training and created strategic planning reports to maintain leadership focus during software onboarding. - Prepared and submitted expense reports for the EVP and department, ensuring budget compliance. - Managed a library on corporate real estate, sustainability, innovation, and operations trends. - Coordinated special events and conferences across the US, managing budgets, contracts, agendas, and communications. - Facilitated weekly team operations meetings, capturing and tracking key tasks to meet deadlines. - Collaborated with finance department to assemble accurate business plans. - Onboarded and trained new employees across the US, assisting with compliance training and goal tracking.

Brooklyn, Ny, Us

Executive Assistant to the Foundert/CEO, Sole Proprietor - Provided C-level administrative support to the CEO of a specialty decorative arts firm with $15m in revenue- Managed and maintained an extensive business calendar. Kept the CEO updated on his daily schedule and coordinated meetings across three time zones, prioritizing, reprioritizing and engaging with numerous internal and external constituents to ensure all meetings and agendas were handled with a high level of accuracy- Organized and coordinated complex domestic travel, provided detailed itineraries for multi-leg air travel, car rentals, hotels, and meal reservations- Planned and organized various corporate events: Annual Christmas Party and Preservation Society Tours of the firm’s work at State Capitals, Museums and Broadway Theatres- Prepared and reconciled all expense reports in accordance within the CEO’s approval guidelines, systematically tracked all receipts and documentation, and followed up on outstanding issues - Ensured CEO had all needed memos, presentation materials, background information before every meeting- Handled highly sensitive business communications, data and other confidential information ensuring complete discretion and confidentiality- Maintained an extensive business and personal contact information database- Handled all tasks with a can-do attitude and simply got things done under ambiguous time constraints and high-pressure circumstances

-Handled a high volume of phone calls, direct inquiries and delegated appropriately -Front desk receptionist, greeter and gatekeeper, ensuring a customer-first focus-Arranged complicated meetings with clients and their executive assistants-Prepared and reconciled expense reports in accordance with approval guidelinesCoordinated conference rooms and ordered food and beverages, cleaned up conference rooms after meetings-Prepared presentation materials for internal and external meetings and handled mass mailings of confidential trust and tax documents-Managed the office equipment, ordered supplies and arranged for maintenance of computers and machinery