Melissa Heikes, Mba Email & Phone Number

Des Moines, Iowa, United States

Design, delivery, and management of high-impact learning and development programs that support F&G's strategy.Focus on the development needs throughout the employee lifecycle including onboarding, upskilling and manager capabilities.

West Des Moines, Iowa, United States

-Coach and develop leaders and teams using CliftonStrengths as a common language and development tool. -Plan and implement different programs and development offerings that focus for leaders and team members within UnityPoint Health - 30,000+ employees within three states and 9 different regions.-Lead and train groups on leadership, engagement, and employee performance topics.-Build and develop curriculum based on leadership requests. -Create web content to support our department that is user friendly for leaders within the organization.-Work with teams to create synergy and effective communication techniques as requested.-Work with the Director of Talent Management to determine best practices for UnityPoint Health employees to achieve the FOCUS model of care.-Collaborate with other OD professionals within other regions to share best practices and share successes.-Educate employees on company standards and policies. -Participate in employee engagement focus groups and committees to help build morale within the organization.

Urbandale, Iowa

EDGE|Career Development Operations Manager•Manage Career Services and EDGE operations including project management and generation of new development opportunities within the community. •Build relationships with Nursing and Health Sciences student/graduates to better assist them with career-related questions. •Work directly with companies to establish relationships, and a better understanding of their business operations, to best help them with their hiring needs. •Present all Job Orders to the Career Services Managers to help increase employment rates for the Career Services Department.Career Services Manager August 2010 – June 2012 •Meet and exceed placement benchmarks as set forth by corporate.•Collaborate with students and companies for graduate placement in chosen field. •Work closely with Health Sciences and Nursing students with their career goals.•Work as the Externship Admistrator for all Medical Assisting students and Medical Office Management students while on externship. Ensures all timesheets and paperwork is compliant and up to corporate standards.Internship Manager January 2010 – August 2010 •Collaborated with Students and Companies to allow for internship Opportunities.•Networked and create connections with companies in need to student interns.•Fostered relationships with companies and maintain relationships with current employers.•Managed all paperwork for students while meeting all requirements set forth by the university.•Met expectations set forth by department while meeting or exceeding Career Services Standards.Career Services Advisor July 2009 – January 2010 •Worked one-on-one with students regarding Job Shadowing, Career Mentoring and any other Career Services that they may need.

• Applied knowledge of human resources concepts and principles when selecting, prescreening, and interviewing potential candidates• Relayed benefits, compensation, and building of employee relations • Complied with company and client policy when posting active jobs • Identified candidates using a variety of sources: internet, networking, referrals, and job postings

• Built rapport with selected companies and generate sales• Recruited top talent using internet resources and company recruiting sources• Interviewed recruits and determined potential placements for each candidate• Placed candidates in positions according to their work history and skill sets

Mba, Human Resource Management, 3.93

Activities and Societies: Dean/President's list recipient SHRM Member

Ba, Elementary Education

Activities and Societies: • Deans List 6 Semesters• Minor: Mathematics • Reading Endorsement received from Upper Iowa University in Des.