Responsibilities:- Supervise the development of projects involving the creation and improvement of new financial products on a national and international scale by analyzing business needs, communicating with stakeholders, creating schedules, process flows, user stories, auditing, and developing deliverables for B2B clients.- Direct a multidisciplinary team of ten individuals from technology, risk management, fraud, and other fields to develop innovative initiatives in payment systems, investments, and insurance, ensuring compliance from start to end.- Coordinate interaction with stakeholders by organizing weekly Scrum meetings with the goal of ensuring a thorough grasp of company needs, synchronizing data, finance, and marketing strategy, and creating reports and dashboards that enable strategic decision making.Achievements:- I spearheaded the launch of four new investment products in Canada, ensuring their competitiveness and innovation. -Mutual fund profits climbed by 8% over the first quarter of last year.

Responsibilities:-Develop new BPMN products at the LATAM level (Costa Rica and Colombia), managing client requirements for the launch of credit cards, loans, and investments that will allow the company to generate more revenue.-Audit and support the CityBank platform by working collaboratively with the development team to perform manual tests, test cases, and bug resolution, ensuring an efficient post-production process.- Standardize and document the area's processes, including requirements management, anticipated time, expenses, income, data analysis, and report creation for future execution.Achievements: - I decreased project errors by 95% through tests for investment in Costa Rica.

The management of process modifications that are in line with the business, BPMN process modeling, process survey, analysis, documentation, and improvement in Colombia.

Responsibilities:- Manage and analyze new initiatives or projects, including establishing contact with stakeholders to understand business needs, developing user stories, and managing the backlog for the launch of new products that allow the bank to differentiate itself from competitors.- Generate data queries and update financial product processes through SQL for the compilation and presentation of reports on client processes, as well as making strategic decisions that promote business development.- Collaborate with the development, QA, and business areas to discover and resolve defects using the Scrum process, with the goal of improving the user experience and promoting greater sales.Achievements:-Resolved over 70 end-user cases daily, improving customer experience and productivity for goods and services.

Responsibilities: - Make plans for the teaching and study of the languages Portuguese and English. - Finish the tests within the allotted time limits.- Make language acquisition more approachable so that students can complete the course prepared to engage in simple conversation.

Responsabilities- Arrange for and oversee communication with suppliers on matters such as commercial agreements, maintenance contracts, and purchases.- For the technical service desk, create and evaluate KPIs to aid in decision-making.- Arrange data presentation for technology audits, both internal and external.- Make the BBVA Warehouse's processes more efficient.- Bargain and investigate the required software for sufficient inventory control and management.Standardize and record the processes for the several areas of the company in which they participate, including the Technical Service Desk, Systems and Infrastructure, Network Architecture and Security, Processing, and Change Management.