An office manager oversees administrative operations, manages budgets, supervises staff and provide support, coordinates office events, implements policies, ensures health and safety compliance, handles procurement, and facilitates communication within the organization additionally administering payroll each month.

As the account manager, I specialize in client onboarding and the strategic evaluation of Google Business profiles to optimize local SEO. My role involves identifying areas for improvement, providing guidance on enhancements, and bolstering online presence through the cultivation of reviews and the enhancement of visual content. Additionally, I leverage these interactions to identify potential opportunities for upselling, ensuring comprehensive support in fostering strong business-client relationships.

I handle a broad spectrum of design projects as an in-house graphic designer, including creating small graphics, flyers, promotional social media posts, website content, logos, and seasonal email newsletters. My role encompasses a variety of creative tasks aimed at effectively communicating messages through visual mediums for my company and potential or existing clients.

Developed and implement social media strategies, manage social media channels, engage with the community, and analyze performance.

As the office administrator, I was responsible for ensuring smooth daily operations and efficient administrative support within the office environment. My duties included managing office supplies and equipment, maintaining filing systems, and handling correspondence. I scheduled appointments, meetings, and travel arrangements for staff, ensuring optimal use of time and resources. Additionally, I processed invoices, managed petty cash, and maintained accurate records of financial transactions. I provided excellent customer service to clients and visitors, answering inquiries and directing them to the appropriate personnel. Overall, I played a key role in creating a productive and organized office environment. I have helped implement strategies and systems ensuring a smooth process in the office from sales to account management.

As the manager in my role, I oversaw administrative tasks such as creating invoices and maintaining filing systems. I met with clients to gather information and provided advice on business and visitor visas ensuring the accuracy and compliance of client documentation, assisted in completing visa applications, and managed the entire process from submission to follow-up. We prioritized customer service by promptly addressing client inquiries and resolving any issues that arose throughout the visa application process.

During 3rd year I worked amongst a small group as a Mac lab assistant. Provided technical support focused on lab maintenance and user assistance, responsibilities included ensuring smooth operation through equipment setup, configuration, and ongoing monitoring. Troubleshooting issues promptly and providing assistance to users. Collaborating closely with the lab coordinator or supervisor updating operating systems and maintaining overall system functionality.

Elected as student representative for 3 consecutive years I served as a liaison between students and faculty, effectively communicating students' concerns, suggestions, feedback and vice versa. Assisted with administration and discussed academic and extracurricular matters and circulate important information to classmates. If the need arose I would advocate for students' interests and ensure a cohesive and supportive class environment.

Mentoring first-year students by providing orientation and guidance by introducing campus resources and assisting with academic planning and academic support including nurturing study skills and directing students to tutoring services as needed. Through regular mentorship meetings, mentors offer personal support, fostering students' personal development and confidence. By exemplifying leadership and positive role modeling, we try to encourage ethical behavior and promote student involvement in campus for growth and success.