Melissa Degroot Email & Phone Number

Springfield, IL, US

Frisco, Texas, US

Direct the day-to-day operations of 160+ team members, developing, implementing and monitoring operational strategies, goals, and objectives for 6 cross-functional departments. Lead the execution of key revenue cycle functions for 19 clients in 9 states. Play key role in credentialing and contract management activities. Recruit, hire, train and develop.

Jacksonville, FL, US

Managed startup of an outpatient wound care and HBO clinic, steering daily operations, formulating and implementing policies and procedures and monitoring clinic flow to improve efficiencies and productivity. Directed all aspects of the revenue cycle including inquiry conversion, scheduling, registration, treatment authorization, documentation, coding.

Directed and oversaw operations for this 98-bed, long-term care facility employing 70+ staff members. Led Quality Assurance Committee in collaboration with Director of Nursing and Medical Director. Ensured adherence to all regulatory and compliance standards. Developed and implement policies and procedures. Arranged, negotiated and managed services.

Oversite of all key business office functions for 10 long term care facilities and 1 assisted living facility. Accounts Receivable, Accounts Payable, Payroll, Bank Account Management and Reconciliation.Key Roles and Responsibilities:►Developed and monitored budgets.►Ensured adherence with all regulatory and compliance standards.►Coached and mentored.

Oversite of PT/OT/ST department in long-term care facility. Managed new program implementation in Macomb.Key Roles and Responsibilities:►Developed and monitored financial reports.►Ensured adherence with all regulatory and compliance standards.►Developed and monitored department budgets including volume forecasting reports.►Developed and implement community.