Melissa Conn

Melissa Conn Email and Phone Number

Technical Services Manager | IT Support & Solutions | Account Management
Melissa Conn's Location
Salt Lake City, Utah, United States, United States
Melissa Conn's Contact Details

Melissa Conn personal email

Melissa Conn phone numbers

About Melissa Conn

Hello, I'm Melissa. I'm here to drive positive change by building a sustainable foundation to improve people's lives! I've been on the front lines of Customer Success Services for over 10+ years and have done various tech-supporting roles for 6+ years. Solving problems is an everyday practice of mine and I'm proactive about identifying gaps in processes and creating solutions to bridge those gaps. Learning, continual growth, health and wellness, human connections, and business sustainability are very important to me.I thrive in a creative environment and have 6 fun years of web design and junior web development with working experience in: Shopify Plus, WordPress, and GoDaddy hosting services. I've dabbled with React.js and Liquidfy and understand HTML/CSS.

Melissa Conn's Current Company Details

Technical Services Manager | IT Support & Solutions | Account Management
Melissa Conn Work Experience Details
  • Inmoment
    Application Specialist
    Inmoment Sep 2022 - Jan 2024
    Salt Lake City, Utah, Us
    Promoted to the next tier of technical success for innovative survey reporting, customer experience (CX) insights and data analysis. I automate processes and create workflows for survey deployment and data collection.
  • Inmoment
    Associate Application Specialist
    Inmoment Jun 2021 - Sep 2022
    Salt Lake City, Utah, Us
    Implement, build, and schedule customer experience and transactional surveys via email, QR Code, and URL from two different platforms to collect and manage data. Configure user-friendly dashboards and detailed summary reports to easily interpret customer data for performance insights and better business opportunities customized to the clients business needs.Perform end-to-end testing, configure and execute workflows, troubleshoot and provide overall platform technical support
  • Probar Llc
    It Specialist
    Probar Llc Dec 2018 - Jun 2021
    Salt Lake City, Utah, Us
    System administrator for 30+ employees for 7 different departments for NetSuite, MS Office 365, Azure Active Directory, GoDaddy, and Shopify.Migrated all online content and ecommerce products from WordPress to Shopify, built reusable templates within Shopify using Liquid, and created landing pages with organic SEO practices.Helped troubleshoot application issues and provided general IT help desk supportAbility to collaborate with third party developers and manage on-going IT operations and project management.
  • High Country E-Bikes, Llc
    Web Designer
    High Country E-Bikes, Llc Mar 2018 - Dec 2018
    Created content for multiple e-commerce sites using WordPress while implementing UX/UI concepts with GoDaddy hosting services.Maintaining SEMrush, Google Analytics, AdWords, Pay-Per-Click, and local marketing strategies.Customizing HTML/CSSSocial Media Management: Facebook business manager, Promobox.
  • Nordstrom
    Sales Associate - Womens Shoes
    Nordstrom Oct 2013 - Mar 2018
    Seattle, Washington, Us
    -Aiming to increase individual and regional sales goals to exceed company expectations-Providing detailed product knowledge and customer service to customers and clientele -Building relationships to better assist customers with their interests, preferences, and must-have items -Proactively handling customer concerns in a fast-paced retail environment
  • Granite School District
    K-12 Substitute Teacher
    Granite School District Feb 2014 - Sep 2015
    Us
    -Engage and encourage 25+ students to learn by providing clear information and direction -Provide instructions, examples and step-by-step guidance -Reported student behavior, attendances, and accomplished tasks to teachers and school administrators
  • Utah Department Of Health
    Document Editing Intern
    Utah Department Of Health Jun 2013 - Jun 2013
    Salt Lake City, Utah, Us
    I revised and formatted the Women, Infants, and Children's (WIC) 2014 fiscal policy and procedures manual using MS Word and Adobe Acrobat. -Edited the layout for consistency and usability-Proofread content information for grammar/punctuation errors.
  • Weber State University Energy And Sustainability Office
    Technical Writing Intern
    Weber State University Energy And Sustainability Office Feb 2013 - Apr 2013
    Ogden, Ut, Us
    I created flyers and a brochure for the Environmental Ambassadors Association by using MS Publisher and Word. -Researched content information to provide resources to students and to help promote student campus sustainability awareness.
  • H&M
    Sales Associate
    H&M Jun 2012 - Apr 2013
    Stockholm, Stockholm County, Se
  • Weber State University
    Continuing Education Recruiter
    Weber State University May 2011 - Nov 2012
    Ogden, Ut, Us
    Provided student enrollment information at community events and expos and assisted with general questions about going back to school and how to get started.

Melissa Conn Skills

Social Media Technical Writing Customer Service Editing Blogging Sales Research Microsoft Office Adobe Creative Suite Problem Solving Public Speaking Building Relationships Teamwork Web Development Proposal Writing Proofreading Recruiting Strategic Planning Copy Editing Powerpoint Adobe Acrobat Indesign Instructional Design Merchandising Web Content Online Publishing Office Management Mac Lecturing React.js Web Design Agile Methodologies Html5 Css Node.js React Mongodb Leadership Training Javascript Web Content Writing Scrum Ms Office Angularjs Wordpress Search Engine Optimization Microsoft Excel Microsoft Word Mysql Linux Server Benefits Negotiation Organization Social Networking Facebook Newsletters Internal Audit Creative Writing Typing

Melissa Conn Education Details

  • Weber State University
    Weber State University
    Technical Writing
  • Helio Training
    Helio Training
    Computer Science

Frequently Asked Questions about Melissa Conn

What is Melissa Conn's role at the current company?

Melissa Conn's current role is Technical Services Manager | IT Support & Solutions | Account Management.

What is Melissa Conn's email address?

Melissa Conn's email address is mk****@****ail.com

What is Melissa Conn's direct phone number?

Melissa Conn's direct phone number is +180167*****

What schools did Melissa Conn attend?

Melissa Conn attended Weber State University, Helio Training.

What are some of Melissa Conn's interests?

Melissa Conn has interest in Marketing Strategies, Social Media, Learning, Planning, Reading, Swimming, Networking, Blogging, Cooking, Education.

What skills is Melissa Conn known for?

Melissa Conn has skills like Social Media, Technical Writing, Customer Service, Editing, Blogging, Sales, Research, Microsoft Office, Adobe Creative Suite, Problem Solving, Public Speaking, Building Relationships.

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