Application Specialist
Promoted to the next tier of technical success for innovative survey reporting, customer experience (CX) insights and data analysis. I automate processes and create workflows for survey deployment and data collection.
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@inmoment.com
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2 phones found area 801
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LinkedIn matched
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Melissa Conn is listed as Technical Services Manager | IT Support & Solutions | Account Management based in Salt Lake City, Utah, United States. AeroLeads shows a work email signal at inmoment.com, phone signal with area code 801, and a matched LinkedIn profile for Melissa Conn.
Melissa Conn previously worked as Application Specialist at Inmoment and Associate Application Specialist at Inmoment. Melissa Conn holds Bachelor Of Science (B.S.), Technical Writing from Weber State University.
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AeroLeads found 1 current-domain work email signal for Melissa Conn. Compare company email patterns before reaching out.
Hello, I'm Melissa. I'm here to drive positive change by building a sustainable foundation to improve people's lives! I've been on the front lines of Customer Success Services for over 10+ years and have done various tech-supporting roles for 6+ years. Solving problems is an everyday practice of mine and I'm proactive about identifying gaps in processes and creating solutions to bridge those gaps. Learning, continual growth, health and wellness, human connections, and business sustainability are very important to me.I thrive in a creative environment and have 6 fun years of web design and junior web development with working experience in: Shopify Plus, WordPress, and GoDaddy hosting services. I've dabbled with React.js and Liquidfy and understand HTML/CSS.
Listed skills include Social Media, Technical Writing, Customer Service, Editing, and 54 others.
A career timeline built from the work history available for this profile.
Salt Lake City, Utah, Us
Promoted to the next tier of technical success for innovative survey reporting, customer experience (CX) insights and data analysis. I automate processes and create workflows for survey deployment and data collection.
Salt Lake City, Utah, Us
Implement, build, and schedule customer experience and transactional surveys via email, QR Code, and URL from two different platforms to collect and manage data. Configure user-friendly dashboards and detailed summary reports to easily interpret customer data for performance insights and better business opportunities customized to the clients business needs.Perform end-to-end testing, configure and execute workflows, troubleshoot and provide overall platform technical support
Salt Lake City, Utah, Us
System administrator for 30+ employees for 7 different departments for NetSuite, MS Office 365, Azure Active Directory, GoDaddy, and Shopify.Migrated all online content and ecommerce products from WordPress to Shopify, built reusable templates within Shopify using Liquid, and created landing pages with organic SEO practices.Helped troubleshoot application issues and provided general IT help desk supportAbility to collaborate with third party developers and manage on-going IT operations and project management.
Created content for multiple e-commerce sites using WordPress while implementing UX/UI concepts with GoDaddy hosting services.Maintaining SEMrush, Google Analytics, AdWords, Pay-Per-Click, and local marketing strategies.Customizing HTML/CSSSocial Media Management: Facebook business manager, Promobox.
Seattle, Washington, Us
-Aiming to increase individual and regional sales goals to exceed company expectations-Providing detailed product knowledge and customer service to customers and clientele -Building relationships to better assist customers with their interests, preferences, and must-have items -Proactively handling customer concerns in a fast-paced retail environment
Us
-Engage and encourage 25+ students to learn by providing clear information and direction -Provide instructions, examples and step-by-step guidance -Reported student behavior, attendances, and accomplished tasks to teachers and school administrators
Salt Lake City, Utah, Us
I revised and formatted the Women, Infants, and Children's (WIC) 2014 fiscal policy and procedures manual using MS Word and Adobe Acrobat. -Edited the layout for consistency and usability-Proofread content information for grammar/punctuation errors.
Ogden, Ut, Us
I created flyers and a brochure for the Environmental Ambassadors Association by using MS Publisher and Word. -Researched content information to provide resources to students and to help promote student campus sustainability awareness.
Ogden, Ut, Us
Provided student enrollment information at community events and expos and assisted with general questions about going back to school and how to get started.
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Melissa Conn is listed as Technical Services Manager | IT Support & Solutions | Account Management.
AeroLeads has found 1 work email signal at @inmoment.com for Melissa Conn.
AeroLeads has found 2 phone signal(s) with area code 801 for Melissa Conn.
Melissa Conn is based in Salt Lake City, Utah, United States.
Melissa Conn has worked for Inmoment, Probar Llc, High Country E-Bikes, Llc, Nordstrom, and Granite School District.
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Melissa Conn holds Bachelor Of Science (B.S.), Technical Writing from Weber State University.
Melissa Conn is listed with skills including Social Media, Technical Writing, Customer Service, Editing, Blogging, Sales, Research, and Microsoft Office.
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