Melissa K Lowe, Pmp, Ctacc Email & Phone Number

St Thomas, US Virgin Islands

Lead teams in the development of strategic and analytic solutions for clients in the disaster recovery space for projects ranging from $10M to over $100M. Design and implement processes to continuously improve internal operations. Provides coaching and mentoring to enhance critical thinking and improve client delivery serving as a sounding board for ideas.

St Thomas, US Virgin Islands

Provided portfolio and project management services to the Office of Disaster Recovery and the government of US Virgin Islands to track and manage $8 billion in disaster recovery funds across all funding sources, sectors and projects within 54 agencies.Performed business case on top Gartner PPM Tools in order to provide a recommended software for the.

St. Thomas, Virgin Islands (U.S.)

• Designed and implemented an institutional capability used to compute cost and utilization across multiple financial, clinical, and operational dimensions
• Lead complex analytical projects that support the client by addressing strategic issues, generally where no precedent currently exists via modeling and data visualization
• Determined key insights from key business drivers, trends and operating metrics as well as develop and deliver executive-level presentations to diverse audiences
• Constructed enterprise analytic project plans to proactively manage risks and garner executive endorsement prior to and during automation
• Diagnosed and implemented process improvements internally to reduce process cycle times, improve modeling quality, and enhance information provided to leadership for business decisions
• Managed reporting responsibilities and analytical projects with guidance from executive team members, performing hands-on analyses on large volumes of transaction and customer level data

St Thomas, Virgin Islands (U.S.)

• Developed complex models and analyses of trends in finance, operational performance, general business conditions and other related areas to provide leaders insights in order to make more informed decisions on key.
• Drove analysis of variances and assessment of trends to provide insight into possible root causes and recommendations for next steps
• Prepared, researched, analyzed, maintained and interpreted data, identified trends and derived conclusions using quantitative analysis, data mining, and the presentation of data to see beyond the numbers
• Supported facilitation of on-site meetings and sessions for leaders and teams and owned communications streams between multiple client parties in the areas of cost saving and process improvement

Falls Church, VA

• Create branding and marketing materials for new capability for clients.
• Participate in the construction of background documents used to persuade and inform senior associates and client leadership on the proposed structure and services of the capability.
• Coordinate schedules and track progress and results of the analyses.
• Review, analyze, and validate data to ensure consistency, integrity and accuracy based on project specific guidelines.
• Assist in standardizing data management procedures such as documentation for departmental operating procedures.
• Develop and maintain documentation and data management guidelines.

Falls Church, VA

• Participated in program-wide process improvement efforts led by Quality Assurance and Deputy Program Manager
• Collaborated with a tiger team to investigate and solve systemic problems through the use of survey methodology and focus groups.
• Researched and provided documentation and measurements to Quality Assurance (QA), Joint Medical Information Systems (JMIS) and Government Accountability Office (GAO) audits, as well as other requestors
• Designed, deployed, collected analyzed and reported survey data based on needs of requestor.
• Assisted with function area assessments to develop metrics and subsequent dashboard measures. Drafted, reviewed and updated standard operating procedures
• Created and implemented the staffing workflow into Serena Business Manager (a process management platform).

Chevy Chase, MD

• Liaised with third-party vendors and internal Creative department which includes leading weekly teleconferences to coordinate changes to service schedules, inventory & shipment status
• Developed and supervised monthly accounting accruals process prior to management analysis
• Compiled pricing information from vendors on a monthly basis to determine bid awards
• Participated in the testing and evaluation of a new operating system that could generate drastic departmental efficiencies
• Developed a new process and database, which allows interdepartmental teams to store pertinent information for each mailing using Microsoft Excel
• Trained entry-level staff members on various functions such as invoice coding and processing

Bachelor Of Business Administration (B.B.A.), Actuarial Science

Bba, Actuarial Science

Activities and Societies: Golden Key Honor Society, Student Organization for Caribbean Awareness