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Salesforce Administrator with over 4 years of proven experience in implementing and administrating Salesforce.com. Team player with a strong technical aptitude and ability to partner with leadership, sales, marketing, and other essential teams to maximize sales operations and interactions.
Onpoint Group, Llc
View- Website:
- materialhandlingservices.com
- Employees:
- 801
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Manager, SalesforceOnpoint Group, LlcAustin, Tx, Us
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Salesforce Platform LeadOnpoint Group, LlcAustin, Tx, Us
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Salesforce Administrator IiOnpoint Group, Llc Mar 2023 - PresentPerrysburg, Oh, Us
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Salesforce AdministratorOnpoint Group, Llc Aug 2021 - Mar 2023Perrysburg, Oh, Us
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Salesforce AdministratorPomeroy Dec 2020 - Aug 2021Hebron, Ky, Us -
Layoff/Position EliminatedCareer Break Jul 2020 - Dec 2020Due to COVID-19, my position was eliminated at Structural Preservation Systems, LLC.
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Salesforce Administrator / Sales Operations CoordinatorStructural Technologies Apr 2017 - Jul 2020Columbia, Maryland, Us- Served as the Salesforce POC for the west region covering 5 branch locations- Managed ongoing support requests, troubleshooting and basic administrative needs of 25-30 SF end users- Developed and maintained SF custom objects, list views, reports and dashboards based on established KPIs and organization requirements - Monitored teams’ Salesforce adoption rates and responded as needed by providing them with training sessions, communication and documentation / reference material - Consistently maintained a sales pipeline accuracy of 80-90% by working with the sales team on a daily basis to identify and remove or merge duplicate records and update inaccurate data (close/ award date, estimated duration times and scope)- Customized SF standard objects like Accounts, Opportunities, Contacts, Leads, Campaigns, Reports and Cases to support and align with business functions- Reduced the contract review turnaround time by 30% by managing contracts for the entire branch submitted ensuring that each contract was properly logged, tracked, and updated in Salesforce- Improved the overall Manpower scheduling process by teaming with Operations to develop custom weekly reports and dashboards to help them effectively track the projected sales pipeline and current active jobs -
Project Engineer InternStructural Technologies Aug 2015 - Apr 2017Columbia, Maryland, Us-Prepared Safety Executions Plans (SEPs) for industrial construction jobs-Developed a job-site safety book tool to help train new interns and streamline job specific safety information being presented to the field and clients (SDS, safety audits, SEPs, etc)-Prepared and distributed 15+/- weekly update reports using Oracle CRM and Microsoft Excel for department leaders to track all sales activities and ongoing construction jobs -Created the Sales Operations Coordinator/ Salesforce Administrator position by identifying gaps of communication between departments -Assisted project managers by tracking, organizing and analyzing project financial information for construction projects ranging from $5K-$2M
Melissa Merritt Skills
Melissa Merritt Education Details
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Southeastern Louisiana UniversityDual Concentration: Industrial Supervision And Automated Systems
Frequently Asked Questions about Melissa Merritt
What company does Melissa Merritt work for?
Melissa Merritt works for Onpoint Group, Llc
What is Melissa Merritt's role at the current company?
Melissa Merritt's current role is Manager, Salesforce.
What is Melissa Merritt's email address?
Melissa Merritt's email address is me****@****ail.com
What is Melissa Merritt's direct phone number?
Melissa Merritt's direct phone number is +198551*****
What schools did Melissa Merritt attend?
Melissa Merritt attended Southeastern Louisiana University.
What are some of Melissa Merritt's interests?
Melissa Merritt has interest in Environment, Science And Technology, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Melissa Merritt known for?
Melissa Merritt has skills like Customer Service, Microsoft Office, Leadership, Microsoft Excel, Time Management, Sales, Training, Social Networking, Project Planning, Problem Solving, Team Building, Salesforce.com.
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