- Corresponds with court clerks, police, probation, Department of Corrections, and other divisions from various agencies throughout the United States for purpose of investigating & clarifying case information or identification information - in order to provide accurate background screening reports for consumers- Familiar with, and adheres to, Fair Credit Reporting Act reporting laws, as well as State FCRA laws for according states.- Analyzes and researches various dispositions and sentencing from different U.S. jurisdictions - Responds to phone calls and emails of various content, e.g., providing specific search information, correcting new-request errors, providing ETAs - Provides helpful, timely, and friendly customer service to both clients and researchers- Investigates Consumer Disputes with urgency: contacts researcher regarding information, contacts court clerks, and initiates file-ordering if necessary, all with the spirit of resolving Consumer Dispute ASAP (and no later than 30 days) to determine 100% accuracy- Assists with training new employees as needed, including proofreading records, showing court call process, explaining research platforms such as FRS and Delve- Operates fax and copy machines; mails requests for record copies- Compiles specific jurisdictional information on Confluence (web-based Wikipedia), which includes organizing information, creating hyperlinks, and training coworkers in its use.- Participates in Mentorship program: aids assigned new employees with transition into new job

Telestory (Ashland County)- Host TeleStory visits (operate Zoom, supervise visits to assure they remain child-focused and policies are followed)- Create TeleStory business cards and other necessary material to help share contact information to caregivers and community- Data entry (caregiver and parent surveys)- Locate and apply appropriate child-friendly decoration for TeleStory visiting areas- Take stock of various TeleStory crates to assure the contents of each crate match with those at the jail.Making Reading Memories (Bayfield + Ashland Counties)- Scanning and Uploading Release forms into Box- Review and edit participant book-reading videos to ensure a positive and fluid experience for the child- Contact caregivers via phone, text, and email for permissions, book, and video sharing- Mail according book(s), letter, and 'reading tips' to caregivers in timely manner- Send Video Link of participating parent to caregiverLiteracy Packet (Covid-19 Outreach) (Bayfiled + Ashland Counties) - Distribute Literacy Packet to jail staff- Collect, scan, and upload book-selection/letter-writing Literacy Packet- Caregiver outreach- Mail Literacy Packets to inmate familyLiteracy Link general tasks:- Locate and order books (to cover different ages, interests, cultural backgrounds, emotional growing, etc)- Create "Brown Bear" (written in Ojibwe) booklets using laminator and spiral-binding machineJail Visiting Area (Bayfield County)- Ensuring designated amount of books are in book rack, and replacing adopted books with new books. - Photographing visiting area usage- Installed "world map" wall decal decoration, and mod-podged all wall decorations- Find and implement ways to encourage literacy in children, including:-- creating bookmarks and other signage that encourages children to take home books-- implementing child-friendly activity areas (install flexible plexi-glass covers with activity sheets underneath)

- Answered phone with professionalism and helpfulness- Booked rooms

Provided friendly and helpful customer service

- Conducted Urine Analyses and Breathalyzer - Created discharge tracking log for case managers- Conducted post-discharge 3-month follow-up phone surveys- Observed client intakes- Observed and aided with educational groups (Thinking for a Change, Change Readiness, Anger Management, Coping Skills)- Observed COMPAS assessments

- Provided one-on-one writing process aid, to both native-English speaking students and English as Second Language students- Proofread papers through Online Writing Lab

- Operated the online library catalogue.- Aided patrons in finding library material- Checked out/in items and re-shelved books- Assisted patrons with computer/printer issues- Operated scanner and microfilm- Assisted with general office maintenance

- Mowed cemetary- Maintained parks, ballfields, and camping areas, via weed-whacking and trash disposal- Tidied beaches- Assembled benches and picnic tables- Painted streets

- Created espresso drinks- Provided friendly and helpful customer service- Maintained cleanly working and sitting space

- Created espresso drinks- Provided friendly and helpful customer service- Maintained cleanliness and order in kitchen, drink-making area, and customer seating- Operated oven for warming scones and doughnuts

- Assisted leveling dirt for house foundation pours- Operated four-wheeler to use a drag for tilling lawn soil- Assisted sowing grass seed, spreading straw, and maneuvering watering systems- Assisted with compacting foundation, using compactor- Assisted during concrete pours, with vibration wand for settling concrete into corners- Created concrete patio stones