Melissa Lam Email & Phone Number

Newbury Street, Boston, Ma

Greater Boston Area

• Exceptional knowledge of makeup techniques and makeup materials and cosmetics• Wide knowledge of fashion and beauty industry• Coordinated with clients and applied makeup as desired• Provide makeup services for; Brides, Bridesmaids, Prom and any event desired to look beautiful• Applied different techniques to bring about changes in facial features, skin textures to provide a fresh look• Researched latest seasonal colors and trends in order to create a unique look

Dedham, Massachusetts

Manage receptionist area and serve as central point of contact• Answer and manage multiple phone line calls• Make copies, send faxes and handle all outgoing correspondence• Administer surgery schedules for patients and appropriate medical staff• Assist patients to complete all necessary forms and documentation• Inform patients of office procedures and polices• Enter and update all relevant patient information into data system• Manage and maintain patient records in compliance with privacy and security regulations• Responsible for reviewing services sent for insurance billing• Manage pathology reports and results• Support executives and handle extra projects as needed• Successfully managed transition and launch of a new EMR software program

North Easton, Massachusetts

• Oversee all facility operations including employees' schedules and performance• Coordinate marketing plans with business partners and develop customer promotions• Responsible for budgeting and other financial issues to ensure profit is made• Organize interview process: recruit, train, supervise, employ and terminate employees• Ensure inventory of product lines for both retail and salon use and organize into computer software

Brockton, Massachusetts

• Comprehend all pricing, products, service techniques, current promotions and advertisements• Build lasting relationships with customers by following up on purchases, suggesting new products, and informing them of upcoming promotions• Actively reach Person Sales Average (PSA) to attain salon quota• Set and achieve personal sales goals while supporting the goals of the team• Assist clients to ensure an experience tailored to their individual needs• Provide customer confidence and loyalty

Boston, Massachusetts

• Performed administrative/clerical duties such as scheduled appointments and compiled and filed client records• Maintain positive work relationships with vendors to ensure that salon and supplies are available• Educated customers about popular industry trends to promote current fashions• Established business proposals, marketing strategies and coordinated events to increase customer base• Provided support and supervision to clients and business partners

• Actively pursued diverse groups of people to interest them in new application• Prepared marketing strategies and set up advertisements and equipment• Used Apple software to interact with users to capture photos and gather contact information• Identified and reported sales goals using Microsoft Excel• Updated social media: Phone App, Twitter, Instagram, Facebook• Trained team members and ensured all events were fully staffed by scheduling weekly phone calls and meetings

Associate Of Science - As, Registered Nursing/Registered Nurse

Associate Of Science - As, Nursing Science

Aesthetician/Esthetician And Skin Care Specialist

Business, Management, Marketing, And Related Support Services

Nursing Science