Melissa Lazo Email & Phone Number

Greater New York City Area

• Responsible for the processing of benefit enrollments, terminations, changes, cobra and open enrollment for all current and new employees and ensured plan compliance.• Conduct monthly new hire orientations and distribute and collect all new hire benefits paperwork including medical, dental, and life insurance. Send enrollments to appropriate insurance carriers.• Responsible for data input and accuracy on all existing employee changes. Insured that data was entered and maintained according to company standards. Determined ways to automate processes, reducing manual data entry where possible.• Respond to employee inquires using HR policies and procedures, ensuring compliance, accuracy and consistency.• Responsible for monthly invoice reconciliation.• Responsible for monthly and annual company audits.• Responsible for processing and monitoring all Workers’ Compensation, Disability, FMLA claims and audits.• Managed and maintained OSHA log.• Conducted criminal background and professional license checks for new employees and periodically check all current employees’ licenses and U.S. resident status to ensure validity. Collect all I-9 paperwork.• Reconcile weekly 401(k) loan repayments. Prepare annual list for 401(k) company contributions.• Processed weekly payroll for 320 Union and Non-Union employees using SmartLinx Solutions and ADP Pay-expert/Workforce Now. • Prepared monthly Union fund reports and calculate all employee rate increases as per Collective Bargaining Agreement.• Prepare weekly payroll expense reports for CEO.• Prepared all paperwork necessary for Union and Workers’ Compensation audits.

• Provided administrative support for the CEO, COO and Administrator. Responsibilities included typing, correspondence, screening calls, faxing, filing, mail, and personal errands and reservations.• Created, organized and maintained company files.• Ordered and maintained all office supplies.• Provided support to payroll department when needed.

• Responsible for the monthly billing and account reconciliation of all private pay patients. Performed collection duties if necessary.• Filed claims and followed up with the insurance carriers to make sure payments are received timely and accurately. Verified HIPAA guidelines were followed.

• Answered a six-line switchboard for the 262-bed facility.• Provided clerical support.