Melissa Leonelli Email & Phone Number

Mississauga, On, Ca

Mississauga

Deliver an exemplary customer experience to guests by conveying a welcoming presence and effectively solve problems while consistently maintaining a positive attitudeResponsible for training new staff on restaurant policies and procedures while ensuring daily checklists are completed with accuracy Responsible for closing the restaurant including financial reconciliations, while ensuring the restaurant is cleaned and prepared for the next opening day

Mississauga

Responsible for maintaining and publishing engaging content for the restaurant’s social media pagesManaged and drafted the company’s newsletter to notify customers of upcoming specials and promotions*now permanently closed

Mississauga

Counted on to work during major holidays and sporting events while maintaining high customer satisfaction in the fast-paced environmentEffectively solved problems and escalations in a timely manner according to restaurant guidelines

Mississauga

Developed relationships with regular and new customers while ensuring each guest had an exceptional dining experience by maintaining enthusiasm and responding promptly to any special requests Acted as first point of contact via inbound calls and email for all restaurant reservations and customer inquires

Mississauga

Managed the front-end of the restaurant and welcomed guests prior to seating them in the restaurantAssisted in opening and closing procedures of the restaurant