Melissa Lerner Email & Phone Number

Spring Lake, NJ, US

Denver, Colorado, US

• Senior HR Manager responsible for all facets of HR for NJ, PA, DE, for the largest broker of non-emergency medical transportation in the country.
• Manage all day to day and strategic planning for 3 markets. Strategic partner responsible for advising and counseling leaders to resolve complex employee relations activities including but not limited to.

Kansas City, MO, US

Co-Managed The Associate Relations Team comprised of 11 HR professionals.* Responsible for all associate relations and ethics concerns for H&R Block. Investigated associate complaints and provided recommendations for resolution. Provided leadership training and coaching to leaders on fair employment practices. * Responsible for associate relations concerns.

Nashville, TN, US

* Managed the recruitment process for all positions which includes developing action plans for recruitment strategies.* Developed the strategic plan for recruitment activities and initiatives.* Managed staff relations issues with union and non-union employees.* Back-up for HR Director.* Responsible for LOAs, FMLA.

Merriam, Kansas, US

• Managed the WC process and Modified Duty Program for over 2800 employees.
• Responsible for the OSHA log for the hospital and all locations.
• Managed all employee relations, payroll and performance management issues for the program.
• Won Excellence in Action Award for Program. Presented program to AHS which will now be a template for other hospitals.

Kansas City, MO, US

Managed compensation and benefits, payroll, training, recruitment & retention efforts, performance management, HR regulatory compliance and employee relations for over 250 employees.* Managed payroll conversion and developed HR strategic plan. * Re-designed pay structure for key HC positions and Orientation process. * Designed employee morale boosting.

New York, New York, US

Responsible for managing staff relations, compensation, HR projects, turnover efforts, Talent Inventory, Balanced Scorecard, EEOC charges, workers' compensation, performance management, FMLA, and FBI report process for over 2000 employees.* Managed the start-up of customer service department, starting with 15 employees and exceeding 1100.* Involved with.

New York, New York, US

Generalist for over 400 exempt employees in NY Bankcards marketing and credit areas* Assisted HR director with re-organization efforts; outplacement and recruiting efforts.* Managed the officer corrective action, EEOC charges and VISA/relocation process. * Managed the Summer Associate Program.* Develop and implement a job discontinuance plan for site.

New York, New York, US

Stand alone generalist for 275 employees in a credit collection call center environment.* Assisted in developing new corrective guidelines for attendance and performance for all 9 collections regions.* Designed, developed, implemented, "CitiFun", and employee driven morale boosting program.* Participated in Zenger-Miller Front Line Leadership training.

New York, New York, US

Stand alone generalist responsible for providing HR support for 400 employees in 3 locations in the areas of staff relations, compensation, career development, policy and application and EEOC.* Developed and implemented a job discontinuance plan for the complete migration from Citiphone NY to Texas. Placed over 50% of employees a save of over $1.5MM.*.