Melissa Tran Email & Phone Number

Waianae, Hi, Us

Honolulu, Hi, Us

Kirkland, Wa, Us

Building out and supporting the HR/Recruiting functions and programs at Ally.io, a fast growing and evolving start-up around OKR software. -Managed and ran the onboarding, payroll, IT, and benefits program for all new hires within US/CA/UK-Maintained relationships with our payroll vendor (Gusto), benefits provider (AHT), and other vendorAccount Managers regarding employee benefits and swag-Procured and shipped all new employee hardware through our business account with Apple and any other IT requests through e-commerce, while tracking expenses in collaboration with Gusto-In charge of updating and up-keeping employee accounts and employee and candidate data throughBamboo (HRIS tool) and Greenhouse (ATS tool)-Coordinated and scheduled all US/CA/UK candidate interviews at Ally.io and offer details throughGreenhouse-Program managed and lead the Interviewer 101 and Interviewee 101, 102 (post-MS acquisition) trainings to Ally.io employees in collaboration with two team members

Basking Ridge, New Jersey, Us

Supporting the Chief of Staff on the Commercial Software Engineering (CSE) team with a focus on administrative, operational, and programmatic work on the people and recruit functions. -Track and manage headcount, hiring, and recruiting plans for CSE (Commercial Software Engineering). Including headcount planning and distribution.-Manage CSE Orientation and Onboarding for all new hires -Partner with GEM/GPM, Recruiting Leaders, and Chief of Staff on CSE Hiring Playbook and overall Recruiting Program for FY21-Partner with Business Managers and Admins across the CSE org to maintain up to date hiring data in Power BI.-Lead the University Recruiting Business Champ and help to manage and track the hiring of all of CSE’s interns globally (Developers, Program Managers, Applied ML/DS) with a focus and goal of 50% diverse hires

Seattle, Wa, Us

Helped to build a world class corporate travel program at Tableau. An innovative data visualization software company with a global footprint, experiencing rapid growth.-Communicated and liaised customer service for all corporate travel inquiries, in charge of the ServiceNow ticketing queue and slack channel. On call for emergencies for our global travelers on nights and weekends-Contact and liaison for Airline, Ground, and Hotel partners - For negotiated rates, supplier/payment setup and employee benefits-Led Tableau’s FY20 Hotel RFP and reduced our negotiated rates by 8% across 85 global hotels-Managed new hire and boot camp training travel program. Including the Hotel RFP process, documentation of all processes, timelines, templates, rooming lists, and tracking/budgeting of all data and costs

Seattle, Washington, Us

Led University & MBA Intern hiring and summer intern program. Key responsibilities included: - Partnered with local and national organizations for community engagement and Diversity and Inclusion initiatives - Organized, managed, and attended recruitment booths and events for sponsorships at Grace Hopper, NSBE, AfroTech, and SHPE- Helped to build out and hire/recruit for the University Recruiting Program (Engineering Interns/New Grads, MBA, Analytics, and Business)- Planned and attended Career Fairs and Tech Talks to build the UR pipeline and brand awareness on campus- Built out Zillow Group's intern program and managing the Zillow brand intern program (included but not limited to temp housing, public speaking classes, intern morale events, executive lunch series, surveys, and offers)- Owned candidate and client relationship management. Including full cycle university recruitment for interns and new grad.- Built out learning & development, involved in design of intern swag, mentoring/management program (including mid-intern checkpoints, EOI evaluations, and final capstone presentations), revamped housing program and vendor partnership, and organized welcome, morale, and networking events (leadership lunches, housing welcome happy hour, etc.)

Seattle, Washington, Us

- Planned and attended industry recruiting events internally and externally, campus events, meet-ups, and conferences. Based on current hiring needs and branding around Biz and Tech- Led vendor relations for key events. Anything from booth builds for conferences to catering and venue management for tech meet-ups and lots of swag for all Zillow Group recruiting and client needs- Exceeded hiring goals by 20%, reduced time to fill by 50% via proactive sourcing channels and events- Collaborated on process and program improvements within recruiting events, recruiting programs, and university recruiting

Seattle, Washington, Us

Coordinated interviews and hiring for the business org, helped build out university and MBA recruiting programs, and coordinated and logistics for tech and business recruiting events.

Seattle, Washington, Us

Strong support and partnership with the recruiters, hiring managers, and candidates within recruiting at Zillow (Marketing, Finance, Legal, HR, Customer Support, Business Development, Product Management/Marketing, Strategy, and Analytics).My goal and measure of success was to make sure both client experience and candidate experience is positive and that the hiring process moves quickly and smoothly. The Recruiting Coordinator role included performing administrative duties to support the recruiting team, scheduling on-site and phone interviews for the Seattle business organization, meeting and greeting candidates, and checking in to make sure they are taken care of and interviewed in a fluid process. I also drafted and created offer letters and make sure the new hires transition smoothly with onboarding.I also ran the program from MBA recruitment and our summer internship program. This included coordinating events with the recruiting team and stakeholders at top MBA schools across the nation.

Auburn, Wa, Us

Serving technology needs of SMB and Enterprise Corporations throughout the US. Representing over 2000 Hardware and Software Manufacturers including IBM, Lenovo, HP, Dell, Microsoft, Cisco, Symantec, Apple, EMC, Adobe, Oracle, VMware, and Citrix. Helping customers reduce their total cost of ownership of computer hardware and software licensing. Showing customers how to systematically reduce waste and recover revenue through steamlining company processes and by effectively utilizing existing and newly purchased assets in order to maximize the return on investment.Zones is large enough to get the most attention and deepest discounts from our manufacturer partners, yet small enough to add value at each step of the IT Procurement Process, including R&D, Configuration, Fulfillment, and Implementation.

-Scheduled appointments for all agents in the company. -Corresponded with potential clients and building company's book of business.-Filing, copying, spreadsheets, email marketing, and office management. -Case management and worked with multiple insurance agencies and physical examination clinics to coordinate the process in getting claims filed. -Continuous engagement with customers to keep up to date on their insurance policies as well as updating the customized CRM.

Bachelor Of Arts (Ba), Sociology With A Minor In Psychology

Education record