Melissa Loudenback Email & Phone Number

Detroit, MI, US

Farmington Hills, Michigan, United States

• Maintaining case files and document discovery databases.
• Drafting legal pleadings, motions, and discovery documents and filing them with the court.
• Frequent communication with clients and conducting client discovery interviews.
• Manage demanding schedule of multiple cases in litigation concurrently.
• Obtaining and organizing client medical records, bills, and authorizations.

Greater Detroit Area

• Advanced within company from entry level position. As general manager, had a major role in the planning and execution of a new store opening.
• Managed staff of 25+ over three stores, including hiring, onboarding, and training of new employees.
• Handled customer service issues or concerns.
• Oversaw day-to-day operations, including budget, inventory, and staffing of three store locations.
• Developed and implemented company-wide operational procedures.
• Ensured monthly sales targets were met through ongoing employee training and incentive programs.

Rochester, MI

• Lectured on course topics from prepared PowerPoint presentations to classes of 30 or more students.
• Facilitated class discussions and student presentations.
• Assessed student assignments for requirements and created assignment guides.

Troy, MI

• Was responsible for customer experience and writing service instructions.
• Answered phones, made weekly reminder calls and scheduled appointments.
• Prioritized tasks for effective time management.

Paralegal Certificate, Legal Assistant/Paralegal

ABA Approved Paralegal Program with an emphasis on real-world applications and legal procedures.

Bachelor Of Arts - Ba, Sociology And Anthropology, Graduated With Honors

Activities and Societies: Vice President of Women’s Issues Forum Student Group 2009- 2010, Creating Change Attendee (Leadership and.

Associate Of Arts - Aa, Liberal Arts, Graduated With Honors