Melissa Smith Email & Phone Number

Seattle, Wa, Us

As the Solution Area Global Lead for Microsoft Security at Slalom, I provide strategic direction for our Microsoft Security offerings, ensuring they align with business goals and effectively meet client needs. I lead the development of security offerings, leveraging Microsoft technologies to address complex security challenges. Engaging closely with clients, I offer expert guidance and ensure successful implementation of tailored security solutions. I also lead a team of skilled security professionals, manage key partnerships with stakeholders like Microsoft, and contribute to the cybersecurity field as a thought leader.

Seattle, Wa, Us

As the Solution Area Global Lead for Microsoft Security at Slalom, I help to shape the strategic direction and delivery of our security offerings with input from the needs of our clients, our talented Microsoft Center of Excellence team, and our partners at Microsoft.

Seattle, Wa, Us

Leading Slalom’s global Microsoft Security Information Protection capability to support clients in their data journeys. Focused on Microsoft tools and technologies, Security, Information Protection, and Microsoft Purview capabilities.

Seattle, Wa, Us

Focused on helping clients with secure Azure infrastructure, M365 service security, data security, compliance and governance, information protection, Microsoft Purview, cloud architecture, and identity and access management.

Long Beach, California, Us

As an early member of the company, led technology efforts through several rounds of multi-million-dollar funding, compliance, and audit initiatives.Worked with department heads and stakeholders to map, build, and implement company business processes including the sales process, lead generation, and user and device lifecycle management.Oversaw technical operations for Azure, Dynamics, Genesys Cloud, and all SaaS platforms and integrations.Built and automated the user onboarding process leveraging Azure AD, AutoPilot, Microsoft Intune, Power Automate, Azure SSO, and various SaaS system API’s.Designed, tested, and implemented identity and access architecture for Windows 11 environment of over 500 company devices including AutoPilot configuration, Azure AD identity protection, Intune Mobile Device Management, and creation of Endpoint Manager configuration and compliance policies. Implemented AzureDevOps and used Agile methodologies to manage various ongoing projects and project teams.Responsible for the implementation of the company helpdesk and management of the helpdesk team.Led efforts to identify and address security gaps with stakeholders to ensure regulatory compliance in line with HIPAA and other standards.

Long Beach, California, Us

Lead business analysis and technology enablement to launch and rapidly start the company.Implemented and managed enterprise systems architecture and administration for all platforms including Azure, O365, Dynamics CRM, and Genesys Cloud (formerly PureCloud).Implemented and managed cloud architecture and end to end infrastructure for all employees and devices including Azure Active Directory, Intune, Windows 10, and O365 administration.

Client: Multi-store national food service franchiseLocation: Greater Seattle AreaImplementation of Office 365 and device configuration for all users.Provide as-needed support to leverage Office 365 investment, utilize Teams platform, and secure users and devices.Microsoft Endpoint management and device inventory and security. Identity and access management.Build efficient, technology enabled business processes like maintenance management via Microsoft Power Platform.Client: Non-Profit Legal Rights ClinicLocation: Bogota, ColombiaConducted business process mapping workshops, provided Spanish/English translation services, and enhanced online social, web, and funding technology outreach initiatives to support the pro-bono work they do to represent the legal rights of underserved communities.

Gb

Worked on a team dedicated to our client’s Inside Sales Operations strategy and efficiency efforts. Created project deliverables to manage the Operations PMO.Contributed to new strategy planning for Worldwide Inside Sales client. Helped drive communication of strategy materials including newsletters and weekly status updates for international project stakeholders and senior management.Helped to develop training materials and distribution method to plan for a client’s mass hiring initiative for a newly established global Inside Sales Customer Success Manager role. Performed monitoring, reporting, and change management communications on worldwide hiring efforts.

Preston, Washington, Us

Lead cross-functional business teams to map current and future state business processes, highlighting pain points in service to optimizing processes for improved efficiencies via simplification and automation.Gathered business requirements, researched technology solutions, mapped features to requirements and evaluated vendor stability, worked with business on pitch decks for investment, followed through with managing system implementations.Managed entire project life-cycle including concept, initiation, planning, design, development, testing, training, go-live planning, transition to steady state, and closure. Managed work plan, budget, schedule, and project team to deliver targeted outcomes. Provided updates to Steering Committees, project sponsor and affected parties.Managed a variety of technology implementations including Microsoft Dynamics CRM, Salesforce Service Cloud, Microsoft Office 365, SharePoint Intranet, Contract Logix Contract Management, and WebDAM Enterprise Digital Asset Management System.

Preston, Washington, Us

Managed the following programs and initiatives at the corporate level: Employee Onboarding, Hourly Payroll and Benefits Administration, Health and Wellness, Performance Management, General Company Training Program, Corporate Internal Events, Corporate Internal Communications and Intranet, Technology Adoption and Change Management

Preston, Washington, Us

Supported rapid recruiting, hiring and on boarding of over 100 new employees each year to support historically high company growth. Administered payroll and benefits for hourly employees using ADP. Facilitated communications about best practices, safety and efficiency with five of our third-party manufacturing partners.Administered Safety Program and OSHA compliance for manufacturing facility using both English and Spanish.

Preston, Washington, Us

Responsible for all hourly payroll and benefits administration in ADP. Managed enterprise employee on-boarding program, conducting orientations for all new hires.Planned and executed corporate events, budgets, travel, and timelines. Managed OSHA Safety Compliance for the manufacturing facility including training and reporting. Provided in-person OSHA safety training's in English and Spanish.

Bachelors, Applied Intercultural Communication, Spanish

Certificate, Business Analysis

Certificate, Spanish Language And Literature

Spanish Certificate, Lima, Peru, Literature, Global Studies