Melissa Luo Email & Phone Number

Markham, Ontario, Canada

Responsibilities:• Responsible for store P/L; Train and coach new staff; Operation and inventory management etc• Carriers cooperation and Retail sales: Cooperating with all Wireless carriers in Canada including Telus/Koodo/Public Mobile, Bell/Virgin/Lucky, Rogers/Fido/Chatr, and Freedom mobile etc, promoting and growing with carriers together for latest products and technologies. Use multiple SW tools to proceed new customer activations, device upgrades as well as data plans sales… Show more Responsibilities:• Responsible for store P/L; Train and coach new staff; Operation and inventory management etc• Carriers cooperation and Retail sales: Cooperating with all Wireless carriers in Canada including Telus/Koodo/Public Mobile, Bell/Virgin/Lucky, Rogers/Fido/Chatr, and Freedom mobile etc, promoting and growing with carriers together for latest products and technologies. Use multiple SW tools to proceed new customer activations, device upgrades as well as data plans sales transaction etc• Customer data base and relationship enhancement: Utilize database for potential upgrades, provide customized solutions to meet different customer needs Show less

Beijing City, China

Responsibilities:• Managed B2B accounts like Ericsson, Nokia, and Sony, enhanced the relationship and extended business opportunities with confirmed Sales track record on revenues• Conducted research on market conditions and future demands to set sales forecast, budget, and pricing strategy• Collaborated with operations and technology teams to promote company Hi-Tech materials, products, and solutions• Led and managed Field Application Engineers (FAE) on training, career path… Show more Responsibilities:• Managed B2B accounts like Ericsson, Nokia, and Sony, enhanced the relationship and extended business opportunities with confirmed Sales track record on revenues• Conducted research on market conditions and future demands to set sales forecast, budget, and pricing strategy• Collaborated with operations and technology teams to promote company Hi-Tech materials, products, and solutions• Led and managed Field Application Engineers (FAE) on training, career path planning, and performance review Show less

Responsibilities:• Increased and ensured existing Key Accounts business• Developed new customer with succeed sales revenue generation• Experienced and knowledgeable in Mobile software and APPs development on Windows, Linux, and Meego technologies

Responsibilities:• Partnered with Design House by creating strategy, planning and execution details and agreements. Successful track record on project closure negotiation• Played an intermediate role between design house and customer, make sure the deliveries can match customer requirements

Responsibilities: • Built and maintained a professional and sustainable business development plan focusing on selling services with adding value solutions to customers• Analyzed financial details on manufacturing processes, costs on Bill of Material (BOM), labour and management cost, utilities, equipment amortization, financial interest, and profit/loss• Apply Sales Funnel, SalesForce Tools in daily reporting, implementing and customer service processes

Responsibilities:• Established, and led Sales team in China.• Managed budgeting, resourcing, planning, and forecasting with sales team.

Mater, Mba

Master Of Business Administration - Mba