Melissa Lute Email & Phone Number

Fort Worth, Tx, Us

Promoted to be responsible for the design, development, and deployment of UNFI’s process, systems, and leadership development programs. Serve as a key program leader, trainer, and facilitator in the identification, development, and delivery of results-focused learning interventions to support individuals and teams in achieving their operational and cultural objectives across 54 facilities. Conduct needs assessments and analyses of individual and team performance and practices to develop needs-based learning interventions to improve performance effectiveness. ✔ Work closely with the L&D team and key stakeholders to strengthen the capabilities of leaders. ✔ Iterate, innovate, and evolve UNFI’s existing portfolio of programs for leaders at varying levels, including front line associates, new and first-time supervisors, midlevel managers, General Managers, and senior leadership.✔ Identify talent gaps and maintain a pulse on the changing environment to anticipate future competency needs for the company. ✔ Continuously ensure the consistent transfer of knowledge to both associates and business leaders through both the resourceful sourcing and development of content, as well as through strategic program design and delivery. ✔ Customize and tailor materials for functional business areas, ensuring learning materials are relevant, timely, and applicable. ✔ Proactively address business concerns and leadership skill gaps through ongoing measurement and evaluation of programs.✔ Design and develop leadership development programs, including conducting needs assessments, program design, instructional design, and presentation design.✔ Tailor communication and training approach to various audiences and learner needs by function and level.✔ Leverage experiential learning best practices (scenario-based learning, storytelling, realistic examples of application, common misunderstanding) to best engage adult learners and ensure successful transfer of knowledge.

Ridgefield, Washington, United States

Key member of the leadership team accountable for developing HR strategies and execution plans in support of corporate business objectives. Supported an organization with over 600 employees accountable for employee relations; organizational development; talent acquisition and development; compensation and benefits; performance management; HRIS systems; rewards/recognition programs; transition services; risk safety; labor relations; sustainability; philanthropy; and operational compliance. Reported directly to the Regional Director of Human Resources. Managed two HR Generalists.✔Led the HR function for a facility, provided functional HR expertise, planned and executed on key projects. ✔Leveraged best practices and created a culture of collaboration within the region/group, and nationally. ✔Executed National HR programs within the facility and ensured alignment with National HR processes and programs. ✔Collaborated with HR colleagues to share best practices and leverage successes across the company. ✔Built effective working relationships with leaders. ✔Developed and implemented talent acquisition strategies, with respect to recruitment, interviewing skills, and candidate selection. Implemented the workforce and talent agenda, and created a compelling experience that attracted the right people in a competitive market and drove enterprise productivity. ✔Forecasted current and future talent needs for the facility. Maintained and updated a succession plan for front line leadership and proactively identified next generation leaders. ✔Assessed and monitored associate engagement on a proactive, ongoing basis. Identified trends and worked to systematically address disengagement issues. ✔Address associate concerns at local level, conduct investigations and facilitate problem resolution. ✔Provide leaders and associates with coaching and resources to help them resolve and prevent interpersonal and team conflicts and adapt to different associate and leadership styles.

Accountable for aligning business objectives with employee and management needs for a sector encompassing 52 locations and support over 2,000 employees. Provided assistance, services, and guidance on a wide scope of human resource issues including employee relations, onboarding, policy interpretation, employment law compliance, compensation, benefits, and development. Reported to the Senior Director of Human Resources. ✔Acted as a champion, change agent, and culture steward. ✔Formulated partnerships across HR and other service functions to deliver value-added services to management and employees that enabled the attainment of business objectives of the organization. ✔Delivered meaningful tactical support while creating an engaged workforce✔Counseled and advised employees, staff, supervisors and managers, ensuring interpretation and fair administration of policies, practices, procedures, and programs.✔Provided effective advice and counseling to front line managers on all matters involving employee relations. ✔Worked with managers and employees to build individual development plans to ensure career development objectives were met.✔Collaborated with management and employees to improve work relationships, build morale, increase productivity and retention, and ensure alignment with cultural attributes.✔Assisted with new employee orientation and benefits administration, as part of the start-up process Provided day-to-day performance management guidance to line management including coaching, counseling, career development, and performance improvement initiatives.✔Made recommendations for new approaches, policies, and procedures to effect continual improvements in efficiency of department and services performed.

Fully qualified Personnelist deployed as PERSCO to a joint team. Responsible for all aspects of the human resource function for 3500 National Guard personnel in Tennessee. Supervised and performed personnel activities and functions including personnel action requests; sourcing of documents; unit, field, and master personnel records; and Commander's Support Staff (CSS) tasks. ✔Interviewed and classified airmen and officers; advised on career progression; and updated military personnel data system records. ✔Managed Air Force retention programs, assisted military personnel in making career decisions, and advised on benefit programs. ✔Ensured compliance with personnel policies, directives, and procedures.✔Acted as a benefits specialist addressing employee inquiries. Tracked employee hours/time off and submitted biweekly payroll.✔Stayed abreast and current on employment laws in order to ensure compliance with Federal and State labor laws.✔Member of the Air Force Reserve, Individual Mobilization Augmentee, and an Air National Guardsman.

Provided HR management consulting support for multiple clients in areas including talent management, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, employee relations, AA/EEO compliance, performance management and other human resources management related projects. ✔Improved client satisfaction by identifying problems, implementing solutions and counseling and coaching staff as needed. ✔Served as the primary contact for accounts serving the role of a trusted advisor and market industry expert. ✔Exceeded account retention goals with an individual retention rate of 88%. ✔Ensured compliance and minimized liabilities by advising on changes in state/federal regulations, employment laws and healthcare reform. Facilitated training on compliance, harassment, management, and new hire orientation.

Managed and coordinated all officer actions for 3 wings and 2 Geographically Separated Units with the National Guard Bureau. Accountable for recruiting, screening/interviewing candidates, background checks, new hire documentation, onboarding/orientations, explaining benefits, wage/salary administration, employee files/records, payroll, and employee relations. ✔Coordinated, reviewed and processed all officer promotions, demotions, and appointments in collaboration with senior management in Washington DC. Conducted executive briefings with senior management weekly. ✔Maintained excellent communications and positive relationships with employees to promote employee satisfaction. ✔Trained new HR personnel and serve as an ongoing mentor.✔Reviewed promotion requests to ensure accuracy and routed through upper management for coordination and approval.✔Managed the entire officer appointment process for the State. Reviewed packages for accuracy and need of required waivers.✔Obtained endorsement on requests for travel orders submitted by members and submitted travel voucher for reimbursement.✔Ensured files and records were maintained in accordance with legal requirements and organizational policies and procedures.

🎓 Bachelor Of Science Degree, Major In Business With A Concentration In Human Resources

🎓 Associate Of Applied Science Degree In Human Resources Management