create opportunities and cultivate leads; maintain customer records; review sales requests, ensure accuracy and generate quotes; receive, review and process customer purchase orders; vet and clarify orders to ensure completeness and accuracy; issue order acknowledgements and communicate with the client; amend orders and communicate updates; follow and facilitate the progress of orders between departments to meet deadlines; coordinate with and provide updates to all departments regarding changes to deliverables; resolve any problems and communicate to sales and management about any issues that may create delays in meeting deadlines; provide support and training to Sales, Inside Sales and Administration

review, vet and clarify sales orders to ensure completeness and accuracy; coordinate the completion of sales orders to meet ship dates, including planning, organizing and tracking materials; amend sales orders and communicate updates; source materials/components required to be produced/built or purchased; coordinate with all departments to expedite fulfillment of sales orders; create, review and adjust work orders; follow and facilitate the progress of projects between departments to meet deadlines; coordinate with and provide updates to all departments regarding changes to deliverables; ensure items are allocated to the bill of materials for sales orders; locate and organize all items required for each order; confirm that all components/requirements and quality control has been completed on outgoing orders; resolve any problems and communicate to management about any issues that may create delays in meeting deadlines; communicate with customers as necessary; daily review of ship schedule, work orders and tasks to be completed; confirm that serial numbers are accurately assigned; manage and maintain inventory for rental and demo units; provide logistical support; identify need for inventory replacement, initiate orders, maintain internal builds, transfer orders and rental orders; ensure documents are complete and accurate; track all inventory transfers; coordinate materials/equipment requirements for trade shows and distributors

lead and execute purchasing strategies, policies and procedures to maximize efficiency; monitor, forecast and manage procurement; research and identify suppliers to determine the best products and suppliers in terms of best value, quality and delivery times; establish and maintain relationships with suppliers, seeking solutions and initiatives to achieve cost reduction and/or service improvement; assess, manage and mitigate supply risk; negotiate and manage agreements with suppliers and make recommendations to management regarding changes to supplier agreements; negotiate pricing agreements and/or contracts; initiate and prepare purchase orders; review and resolve any problems/discrepancies with suppliers and orders; ensure company requirements are met by suppliers; liaise with Accounting to support accurate and timely payment of invoices and resolution of issues as necessary; maintain purchasing records; coordinate activities with other departments to ensure goods are acquired in a timely manner; insure timely responses to all purchase or costing requests

plan, organize, direct, manage and evaluate material management; conduct material management related inventory, production management and warehousing planning functions; direct and manage corporate governance and regulatory compliance procedures related to material management operations; implement change management plans; conduct investigations to determine causes of material management related accidents and to improve safety procedures; direct investigations to verify and resolve customer complaints; perform day to day administrative tasks such as maintaining files and processing paperwork

develop and maintain document control and management system; respond to inquiries with accurate information in a timely fashion and redirect when appropriate; proofread and format documents for consistency and quality; provide administrative support; coordinate design, purchase and printing of marketing material; liaise with contractors; process purchase orders and return merchandise documentation; process credit card transactions; prepare, process and distribute mail; generate invoices; determine travel requirements, identify options, book selected travel options on behalf of traveler and prepare travel itineraries; identify requirements and plan for events such as lunch and learns, staff functions, tradeshows and site tours, including delegation of tasks as required; interview, select, coach, train, manage and appraise the performance of personnel

responsible for Accounts Receivable and Accounts Payable including issuing and receipting client/vendor payments; issuing and receipting gift certificates; resolving vendor/client inquiries; setting-up EFT accounts; and requesting/collecting vendor payments; reconciling weekly reports; writing, training, and implementing procedures; processing bank deposits