Melissa Mitchell, Pmp Email & Phone Number

Chandler, Az, Us

Phoenix, Arizona, Us

Phoenix, Arizona, Us

Senior-level IT project manager for Enterprise Software Solution as well as projects for our Retail Systems department. Responsibilities and accomplishments to date:+Leading the integration team for the Sprouts 2024 Loyalty Program initiative+Leading multiple complex projects simultaneously while staying on time and within budget+Preparing project plans, leading stakeholder meetings, preparing weekly status updates, keeping all resources moving forward by eliminating blocks and connecting the right people at the right time+Handled proof-of-concept projects for sandwich-ordering kiosks, smoothies and electronic shelf labels - all from concept to completion+Taking over many aspects of the critical 2021 Holiday Ordering Project - one of the company’s largest annual initiatives. Despite being new to the company and industry, I was asked to lead the Holiday Steering Committee comprised of 30+ leaders including C-suite. Responsibilities including planning and running weekly SteerCo meetings, bringing SteerCo issues to the development team, compiling and sending daily reports throughout the holiday season, planning and facilitating a holiday retrospective and more.+Appointed as Project Manager for the 2022 Holiday Ordering season.+Improving and streamlining a variety of processes within the team and department including communications, testing plans, reporting and more.+Running the BA and QA specialists as direct reports+Running daily team stand-ups (reduced the time from an average of 35 minutes each day down to 15 minutes or less with very positive team feedback)+Working closely with our partner Instacart on a variety of technical projects

Ontario, California, Us

Created an initiative to develop company mission, vision and values and pushed it forward to completion.I built an onboarding process to dovetail with our HR company's efforts while filling in the gaps on the RunBuggy side. This has led to greater visibility across the organization and a much better new-hire experience.Working in lockstep with our VP of Security on a SOC2 audit. It is a massive undertaking for a startup at this stage of the game, but we are making excellent progress despite the challenges.Took over as facilitator of 90% of our weekly meetings as they were disorganized and unproductive. I prepare agendas, keep the participants on task and accountable, assign and follow up on action items and send notes after every call. This has reduced our meeting times by 60% or more and helped get long-outstanding items completed.The company was not running any initiatives as projects, so most goals were not being reached. I now ensure that the majority of our departmental initiatives are run as actual projects with me as the PM. I leverage Asana - which is our only PM system - to ensure tasks are assigned and completed in an organized manner. I am working on getting buy-in to make the move to Jira. I either PM projects myself or delegate someone else to serve as PM. Now many items and ideas are actually being brought to completion. Our employee training classes were disorganized and needed to be updated/upleveled. I worked with the training team to develop a clear, chronological outline of the material where basic concepts are taught before advanced concepts are introduced. I developed a slide deck that is not only visually appealing and branded, but also helps keep participants engaged and the trainers on target. Helped create and distribute a syllabus and and continue to improve the process each week.Identify issues across the organization and create solutions to improve visibility, efficiency and productivity (ongoing).

Scottsdale, Arizona, Us

Gate6 is a software development company with over $1M in annual revenue and 40 employees in Scottsdale and India. I served as Senior Project Manager for mobile app, software and website development projects for the company and its clients.+Participated in sales presentations+Created SOWs, RFPs and RFQs+Managed 5-10 complex projects simultaneously+Gathered project requirements from stakeholders+Developed scope, timeline, resource requirements & budget+Developed user stories and acceptance criteria+Planned and managed sprints+Facilitated consistent team stand-ups and client status calls+Prepared weekly status reports for all stakeholders+Directed teams of designers, copywriters and developers+Created copy for apps, blogs, websites and email campaigns

Bachelor Of Science (Bs), Marketing

Project Management Professional, Information Technology Project Management