Melissa "Mo" Benjamin Email and Phone Number
Knoxville, TN, US
Melissa "Mo" Benjamin's Location
Knoxville, Tennessee, United States, United States
Melissa "Mo" Benjamin's Contact Details
Melissa "Mo" Benjamin work email
- Valid
- Valid
- Valid
Melissa "Mo" Benjamin personal email
n/a
About Melissa "Mo" Benjamin
Achievement-oriented professional with extensive background in customer service, sales, management, event planning, and communications. Proven track record of managing complex projects/events and leading teams toward overall success. Always looking for opportunities for advancement. Highly effective communication skills to provide clients with a high-quality experience. Hard working business management professional with proven leadership, problem solving, and organizational skills who thrives in fast-paced environments delivering forward-thinking, innovation and professionalism at all times.
Melissa "Mo" Benjamin's Current Company Details
Melissa "Mo" Benjamin Work Experience Details
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Senior Sales AssociateRoof MaxxKnoxville, Tn, Us
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Account Manager/ Dispatcher/ ReservationistSignature Transportation Aug 2011 - PresentGreater Nashville Area, TnResponsibilities include developing long-term relationships with customers, connecting with key business executives and affiliates. Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our service according to customer needs. Staffing of chauffeurs to meet company sales demands. Quality control of all reservations booked.
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Sales ExecutiveWate 6 On Your Side Aug 2019 - Oct 2024Knoxville, Tennessee Area -
Wate 6 Abc Sales Executive IiiNexstar Media Group, Inc. Aug 2019 - Oct 2024Knoxville, Tennessee -
Financial Relationship Senior ConsultantRegions Bank Jul 2017 - Aug 2019Knoxville, TennesseeAchieves and over-exceeds branch target sales and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions; achieves required levels of outbound phone calls using generated customer and prospect lead lists and prior customer conversations; educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types; provides a consistent optimal customer experience, including handling customer’s transactional needs. This may include sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they want. Takes ownership and resolution of customer issues including referrals to an internal team of experts when complex financial goals and needs are recognized. Ensures safe and sound banking practices including adherence to all applicable laws and regulations. Investment licensed to help with estate planning and investment opportunities. -
Ceo/ OwnerQueen Of Hearts Productions Nov 2005 - Jun 2014Greater Nashville Area, TnAs the sole proprietor/entrepreneur of my own business, I served as promoter, producer, coordinator and marketing agent of my production company. I used business skills along with marketing knowledge and social acumen to attract new clients from all walks of life. Responsibilities included helping clients put together events such as parties, pageants, fundraisers, corporate events, as well as night club and street parties on a budget. I negotiated pricing, set schedules, tracked event costs, paid employees and staff, remained highly organized and a multitasking professional. In charge of marketing each event, I built websites, created paper promotional items as well as press releases, mailers, print and social media. This line of work also included giving presentations, arranging entertainment, speakers and coordinating venues with business owners and clients for pageants, show productions, festivals and live entertainment events.
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Passenger Service AgentDelta Air Lines Jul 2007 - Aug 2011Delta Air Lines, Nashville TnResponsible for the administrative and customer service of travelers. Responsible for meeting the needs and safety requirements of passengers and airport personnel. Assist customers before and after a flight. Passenger service agents also provide support for other airport personnel, including pilots and engineers.Responsible for handling baggage claims, loading cargo, checking rider reservations, answering customer inquiries on the phone and in person, sell and collectint tickets, assist with passengers with special needs, and perform a number of other customer service-related functions. Provided administrative support duties, including checking in customers using airline computer software, database software, and other specialized programs.Duties and responsibilities include scheduling, station lead CRO, maintaining on-time performance, overseeing all above wing employees, and striving to improve daily operations through accountability and encouragement. Responsible for holding daily briefings with shift employees, updating 'Best Practices' board, and pulling/reviewing daily KPI numbers. Built and maintained strong relationships with Medallion members. -
Ground Security CoordinatorDelta Air Lines Jul 2007 - Aug 2011Greater Nashville Area, TnThe Ground Security Coordinator at each airport must conduct the following daily: A review of all security-related functions for which the aircraft operator is responsible, for effectiveness and compliance with this part, the aircraft operator's security program, and applicable Security Directives. Immediate initiation of corrective action for each instance of noncompliance with this part, the aircraft operator's security program, and applicable Security Directives. (1) A review of all security-related functions for which the aircraft operator is responsible, for effectiveness and compliance with this part, the aircraft operator's security program, and applicable Security Directives.(2) Immediate initiation of corrective action for each instance of noncompliance with this part, the aircraft operator's security program, and applicable Security Directives. At foreign airports where such security measures are provided by an agency or contractor of a host government, the aircraft operator must notify TSA for assistance in resolving noncompliance issues.
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Customer Service RepresentativeT-Mobile Nov 2006 - Jun 2007Greater Nashville Area, TnAs a customer service agent for T-Mobile, I was a member of a knowledgeable and personable team that handled calls from customers nationwide with empathy and precision. I used interpersonal skills to resolve a variety of customer inquiries such as technical and billing questions. I solved problems independently and made decisions in the customer's best interest. I was required to thrive in a lively working environment and multi-task while having strong verbal and written communication skills and problem solving skills. -
Trainer/Marketing DirectorFazolis Italian Restaurant Jun 2000 - Nov 2006TenesseeAs a trainer, I was responsible for ensuring each employee could correctly and precisely perform their daily duties. While at Fazoli’s, I became well experienced with cashiering and customer service. I also served as the store’s local restaurant marketing coordinator, where I was required provide direction, guidance and leadership for our store by evaluating and developing marketing strategies, planning efforts and communicating plans to the employees to boost sales and increase customer ratios. Including: Identifying potential customers; developing promotions with advertising managers; understanding and developing budgets and finance including expenditures, research and development appropriations, return-on-investment and profit-loss projections; compiling lists describing our offerings; developing and managing advertising campaigns; building brand awareness and positioning; supporting sales and lead generation efforts; coordinating marketing projects from start to finish. -
Resident AssistantTennessee Technological University Jan 2003 - May 2005Cookeville, TnSupervisor of my assigned residence hall; used property management skills and principals to maintain safe and secure housing for students. Trained peer leader who coordinated activities in resident halls. Provided paraprofessional advising to undergraduate students in three distinct residential environments. Developed and conducted programs on diversity, chemical abuse, personal development, relationships, security, and academic performance. Managed administrative tasks including room condition reports, building maintenance requests, incident reports, and the room change process. Enforced college policies and procedures. -
Office Of Public Affairs Executive AssistantTenneessee Tech University Office Of Public Affairs Aug 2002 - May 2005Cookeville, TnI assisted the directors of the Office of Public Affairs with day-to-day clerical duties, which also included writing press releases for the University. As directors and professors, I also assisted in helping them prepare for presentations and class projects. Responsible for assisting with developing a working relationship with reporters and other media representatives, maintaining a robust community relations program, keeping contact with other government agencies, and keeping internal and external publics informed on issues that may affect them.
Melissa "Mo" Benjamin Skills
Customer Service
Team Building
Public Speaking
Social Media Marketing
Event Planning
Social Media
Microsoft Office
Training
At Multitasking
Stage Management
Multimedia
Music Production
Musical Theatre
Musical Directing
Stage Lighting
Stage Direction
Accounts Receivable
Accounts Payable
Adobe Photoshop
Microsoft Excel
Sales
Marketing
Leadership
Event Management
Press Releases
Customer Experience
English
Spanish
Public Affairs
Restaurant Marketing
Lighting
Computer Literacy
Written Communication
Airports
Keynote
Advertising
Graphic Design
Transportation
Negotiation
Trucking
Employee Training
Organization Skills
Multitasking
Account Management
Account Maintenance
Credit Management
Credit Information
Melissa "Mo" Benjamin Education Details
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Multi/Interdisciplinary Studies
Frequently Asked Questions about Melissa "Mo" Benjamin
What company does Melissa "Mo" Benjamin work for?
Melissa "Mo" Benjamin works for Roof Maxx
What is Melissa "Mo" Benjamin's role at the current company?
Melissa "Mo" Benjamin's current role is Senior Sales Associate.
What is Melissa "Mo" Benjamin's email address?
Melissa "Mo" Benjamin's email address is mb****@****ate.com
What schools did Melissa "Mo" Benjamin attend?
Melissa "Mo" Benjamin attended Tennessee Technological University.
What skills is Melissa "Mo" Benjamin known for?
Melissa "Mo" Benjamin has skills like Customer Service, Team Building, Public Speaking, Social Media Marketing, Event Planning, Social Media, Microsoft Office, Training, At Multitasking, Stage Management, Multimedia, Music Production.
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