• Provide top-notch HR support for hundreds of employees in Michigan and Florida.• Prepare or update employment records relating to hiring, transferring, promoting and terminating.• Explain HR policies, procedures, laws, and standards to new and existing employees. • Address any employment related issues, such as work complaints and harassment allegations. • Oversee and directly involved in hiring process, which includes coordinating job posts, reviewing resumes, interview, process pre-screening requirements.

Responsible for overseeing the operation of the office. This includes compiling Client information, analyzing Client needs, touring Client sites and developing business relationships.Responsible for determining the best course of action for the internal staff in regards to scheduling, training and development, problem resolutions, performance reviews, coaching and progressive discipline up to and including termination. The Branch Manager will recruit and make discretionary hiring decisions. They will also be responsible for the adherence to state and federal law and Masterson Staffing Solutions Standard Operating Procedure.

Responsible for supporting the essential operation of the office. This position is responsible for recruiting the best possible candidate for each open order, providing superior customer service to the Clients and supporting the Branch Manager in supervising the office. Staffing Supervisors are responsible for the compliance and adherence to state and federal employment laws as well as Masterson Staffing Solutions Standard Operating Procedures.• Make discretionary decisions on placement of candidates for each open order, ensuring all orders are filled on a daily basis.• Administer Pre-Placement paperwork regarding any client requirements, drug screens, background check, reference checks, orientation programs, safety training, harassment and discrimination training and awareness in accordance with state and federal law and Client and Masterson Staffing Solutions Standard Operating Procedures.• Manage and update personnel records through complete and accurate documentation.• Communicate with Temporary Employees to build rapport, respond to inquiries and resolve conflicts.• Communicate with Client to build rapport, take orders and provide status reports, monitor attendance and performance, and resolve conflicts.• Update the Order Board with new orders from Client.• Attend check-ins and/or perform Got There Calls to monitor Client satisfaction and quality.• Monitor attendance and performance daily and administer appropriate coaching or disciplinary action when necessary in accordance with Masterson Staffing Solutions Standard Operating Procedures.• Collect and audit timecards and resolve any outstanding payroll problems.• Report any and all notifications of alleged harassment and/or discrimination immediately to the Area Manager. This includes claims of harassment/discriminations, complaints of supervisors/co-workers, complaints of atmosphere at job site, and any and all general complaints about the job or people on the job.

Responsible for determining the course of action for Temporary Employee performance issues that may include coaching, counseling, progressive discipline and termination. Recruiters are responsible for the compliance and adherence to state and federal employment laws as well as Masterson Personnel Standard Operating Procedures.• Administer Application Process in accordance with state and federal law and Masterson Personnel Standard Operating Procedures.• Manage and update personnel records through complete and accurate documentation.• Communicate with Temporary Employees to build rapport, respond to inquiries and resolve conflicts.• Communicate with all levels of employees at Client to build rapport, take orders and provide status reports, monitor attendance and performance, and resolve conflicts.• Track all open orders on the order board.• Complete daily Opening and Closing Notes to ensure thorough follow up and documentation.• Make discretionary decisions on placement.• Administer pre-employment paperwork regarding any client requirements, drug screens, background check, reference checks, orientation programs, safety training, harassment and discrimination training and awareness in accordance with state and federal law and Client and Masterson Personnel Standard Operating Procedures.• Attend check-ins and/or perform Got There Calls to monitor customer satisfaction and quality.• Monitor attendance and performance daily and administer appropriate coaching or disciplinary action when necessary in accordance with Masterson Personnel Standard Operating Procedures.• Collect and audit timecards, distribute checks and resolve any outstanding payroll problems.• Report all claims of alleged harassment and/or discrimination immediately.• Complete all necessary paperwork for all workers’ compensation claims.

• Create rapport with students during inbound and outbound calls and establish their specific need.• Recruit additional students through referrals.• Interview prospective student and assist them with the enrollment process.• Monitor individual student success and continue to motivate them to graduate.

• Interview new employees.• Coach and develop current employees.• Maintain back office reports such as tender and bank deposits.

• Build relationships with customers to maintain sales and contracts.• Learn about customers’ needs and matching those needs to a service or accessory.• Reach daily, weekly and monthly sales goals.

• Hire, train and coach employees.• Maintain store profitability by monitoring the P&L.• Open and close the building with alarm code and keys.• Responsible for loss prevention strategies to deter shrink.