Diplomatic. Collaborative. Transformational. These are a just a few words used to describe me by my managers and direct reports. I am a dynamic, detail-oriented Business Support Consultant with over a decade-long career in overseeing accounts and business development strategies leading to millions of dollars in revenue. Leading numerous cross-functional teams in a fast-paced industry has led me to hold myself to a high standard as a leader. Efficiency does not simply increase on its own. I understand that everything starts at home, with the team behind it all. I pride myself as a manager who leads from the front in firm, yet in a fair way. While I expect the highest standards from my direct reports, I provide understanding and direct feedback that enables them to achieve their best. By guiding my dedicated team, I unite my efforts with other departments to lead cross-functionality strategies to optimize performance and provide the best possible experience for clients. I believe that in improving workplace processes and productivity, the quality of service we provide becomes apparent in our interactions with our valued customers.Remaining at the top of the market means being proactive and adopting a client-first mentality. My company’s leadership consistently relies upon me to work directly with customers to oversee projects and transactions from start to finish, ensuring their needs are met at every step. My experience in working with clients and leading teams has seen my appoint in overseeing operations of numerous company sites.