Melissa Downs Email & Phone Number

Arlington, VA

Washington, DC

• Managed multiple corporate-level strategic projects in collaboration with executive sponsors and cross-organizational project teams.- Led a project to define a standardized approach for managing organizational records.
• Managed multiple corporate-level strategic projects in collaboration with executive sponsors and cross-organizational project teams.- Led a project to define a standardized approach for managing organizational records.
• Ensured the quality of over 800 corporate directive documents (policies, standard operating procedures, work instructions, and associated appendices). Designed and continually improved document management workflows and.
• Managed, monitored, and reported on financials for FHI 360's Chief Executive Officer, the FHI 360 Board of Directors, and other executive leaders.
• Supported organizational adoption of project management methodology through the facilitation of a project management community of practice and certification trainings. Show less

Arlington, VA

• Managed the Strategic Development and Communications (SDC) Core team responsible for supporting business development and communications operations in a highly complex global development organization. Trained, oversaw.
• Developed and provided full oversight to SDC’s operational, corporate, and special initiative budgets. Created… Show more
• Developed and provided full oversight to SDC’s operational, corporate, and special initiative budgets. Created monthly financial reports, produced mid-year forecasts and year-end spending analyses, proposed.
• Designed and implemented essential workflow processes to increase efficiencies and ensure the successful operational performance of SDC. Continually improved upon and adapted these systems to serve SDC’s evolving needs.
• Led and supported cross-organizational special projects. Past projects included developing a tool for monitoring and measuring organizational success, conducting landscape analyses for expanding into other areas of.
• Developed high-level presentations for the Chief Strategy Officer to use when reporting on various initiatives to FHI 360 leadership, the Board or the FHI 360 Foundation Board. Show less

Washington D.C. Metro Area

• Managed multiple components of the Second Ulaanbaatar Services Improvement Project working closely with the Task Team Leader and project team. Collected and summarized data, tracked project timelines and milestones.
• Assessed the World… Show more
• Assessed the World Bank’s Third Urban Poverty Project using development indicators and interviews of the communities involved; resulting report was to be used by the government of Indonesia to show positive.
• Extensively researched and wrote a transport infrastructure needs assessment of the Democratic People’s Republic of Korea.
• Served as a member of the Infrastructure Policy Team, responsible for managing the department’s knowledge management portfolio. Monitored and reported on the department’s non-lending regional infrastructure projects.
• Supported the production of a number of country and regional assessment reports, including Connecting East Asia: A New Framework for Infrastructure. Gathered data from the field for a statistical annex for the.

Charlottesville, Virginia Area

• Managed customer service. Trained new employees, accounted for and distributed large sums of cash, and created positive sales and customer relations environment to enhance future sales; consistently exceeded corporate.

Washington D.C. Metro Area

• Provided direct support to the Vice President for the East Asia & Pacific region.
• Researched and gathered data for corporate presentations; scheduled meetings; arranged executive travel; drafted official correspondence; and maintained daily news media database.

B.A., Major: Foreign Affairs- Africa Focus; Minor: History

Activities and Societies: Madison House ESL Tutor Worked part-time at Michael's Arts and Crafts.

Education record

Activities and Societies: National Honor Society Graduated 8th in a class of 400+ students