Melissa Parra Email & Phone Number

Madrid, Es

Mexico City, Mexico

- Sales and Licensing of Intellectual Property and Data: Responsible for supporting sales and licensing activities for the SPDJI (tracking with Salesforce).- Relationship Building and Client Management: Establishing and nurturing strong relationships with clients. Experienced in maintaining connections with investment banks, asset managers, ETF issuers, market data consumers, pension funds, proprietary trading firms, exchanges, and other key market participants in North America. - Handling existing accounts and providing day-to-day end-user care and account maintenance- Prospecting and Business Expansion: Identifying and prospecting new index customers while expanding the commercial footprint of the company.- Cross-Functional Collaboration: Collaborate effectively with cross-functional teams, including Legal, Commercial Data Services, Finance, and Client Services, to ensure smooth project execution and achieve business objectives.- Project Management: Experienced in managing commercially focused projects and processes, contributing to improved workflow efficiencies.- Data Analysis: Conducting data analysis, in order to identify revenue increase opportunities and create impactful business strategies.

Mexico City, Mexico

Constant updating of local and global internal structures for BCMA clients.Working closely with projects related to the KYC - Know Your Customer - status for BCMA clients.Contributing to internal and external audits, performing business continuity activities, and addressing regulatory issues. This includes the completion of Issues and CAPS related to the area. Interact with central personnel office to manage structural and internal requirements and partner with business managers.Interacts with Global Relationship Managers and Global teams (i.e. KYC) to ensure that BCMA projects are all strategically aligned.Complete compliance-related activities and reports.Review data for accuracy and create reports necessary to manage the data.Assess risk when making business decisions, demonstrating particular consideration for clients and assets, by encouraging compliance with applicable laws, rules and regulations, adhering to policy conduct and business practices and escalating, managing and reporting control issues with transparency.Creation of BRM reports for matters related to BCMA clients.

San Pedro Garza García, Nuevo León, Mexico

Banking services support to subsidiary companies linked to Citigroup with presence in Mexico.General analysis of the client's status.Assistance to weekly follow-up calls with CSG platinum clients.Advice to national and foreign clients in English and Spanish.Visits to CSG clients as part of strengthening the relationship.Management of relationships with national and international clients.Support to various internal areas with special requirements.Preparation of maintenance requirements by the client in electronic banking, checkbooks, legal representatives, signatories, legal issues, withholdings, blocks, international transfers, customs agents, internal changes, operation, special requests, among others.Special support on issues related to payroll dispersion, platform management, inquiries.Organization of training sessions for customers.Support and maintenance for processes related to CitiDirect and the international area in general.Support for priority management of credit bureau processes.

Chihuahua, Chihuahua, Mexico

- Financial indicator project management and business analysis.- Development of business plans, traking of business goals.- Support to internal clients, including commercial teams from other nationalities.- Project management, monthly sales analysis and information administration.- Configuration of commercial use platforms.- Monitoring of commercial processes.- Feasibility investigation for new markets entry.- Follow-up to international contracts.

Chihuahua, Chihuahua, Mexico

- Executing the company's Talent Attraction processes.- Identifying sources of talent aligned to the needs of the company.- Coordination of the induction and on-boarding process of the personnel.- Registration of collaborators within the IMSS and IDSE systems.- Controling and preparing personnel contracts.- Generating and keep current personnel files.- Generating documents required by collaborators.- Participation in the implementation of company regulations.- Fostering a healthy work environment, aligned to JITS standards.- Participation in the implementation of the organizational philosophy.- Answering questions and comments from the company's collaborators.- Generation of reports on the results of the processes in charge.- Participation in the generation of business events.

Mexico City Metropolitan Area

-Management of the risk portfolio of financial institutions. This included a yearly check on the general and financial status of all the international and national financial institutions that were granted a certain credit capacity for international transactions such as Reports, Overnights, Forward Securities, Derivatives, Foreign Exchange, Letters of Credit, among other transactions. -Participation in the creation of a new method for annual renewal of credit lines for developing banks, accordingly to the nature of these banks.-ROE calculation for possible customers interested in having a Letter of Credit with the institution for specific business reasons.-Carry out a comprehensive business relationship with foreign financial institutions to detect and manage new business opportunities.

Bogotá D.C. Metropolitan Area

Pacific Alliance Ambassador: First Generation part of the Program “Prácticas Estudiantiles CEAP” from the Pacific Alliance.- Reorganization of the HR benefit’s database for all drivers in the supply chain area, assuring and achieving a 100 % benefit application rate.-Give acceptance notice to hired personnel and receive their documentation. Registration of new employees and generation of their employee code. Generate their ID, e-mail, entrance card and personalization of equipment.-Archive documents, generation of labor certificates, provide: special bonuses, delivery of entrances for family activities, disabilities, birthday gifts, among other benefits.-Affiliation of employees and family members to social security, including health care, pension and other benefits.-Verify modifications within the personnel part of the External Workforce.-Report in the monthly self-assessment: income, withdrawals and changes in the employee's social security.-Organization and participation in general HR events.

Chihuahua, Mexico

With the main purpose of improving the living conditions of people with disabilities and the elderly through social inclusion programs in the city of Chihuahua, I organized and lead a project with other four agencies, including FECHAC (Chihuahua Entrepreneurship Foundation, A.C.), the Disability Network of Chihuahua City (Red de Discapacidad), the government organization DIF Chihuahua (Integral Development of the Family), and the Citizen's Liaison of Deputy Luis Fernando Mesta Soulé Chamber of Deputies LXIII Legislature, initiative that was named “Project of Services Intelligence (Benchmarking): Programs for the Elderly and Persons with Disabilities”. Its purpose was to make a successful field research of social programs in Hong Kong, Kuala Lumpur and Singapore that could be adapted in the city of Chihuahua, Mexico. The identified programs sought to be worked with were:-Urban accessibility and inclusion. -Functional support: technology transfer. -Models of care: care homes for the elderly -Rehabilitation centers: more than one disability.

Chihuahua, Mexico

Intern Scholar Program between GCC & "Líderes del Mañana" students.-Provide support in conducting audits of Information Technologies including conducting risk assessments, documentation of processes and controls, creating audit procedures to test the design and effectiveness of controls, as well as communicate reach to the right audience, findings, risks and recommendations.-Documentation and/or compilation (summary) of the observations obtained in audits in order to assign them to the auditors for monitoring and verifying implementation.-Review of the logs (planned activities vs executed activities) generated from the use of the ID -FireFighter in GRC (governance, risk management and compliance) System.-Sending emails to Fire Fighter users questioning discrepancies in the activities described.-Preparation of analysis of databases in Excel and summaries assigned audits in Word.-Support in preparing presentations and minutes of the meetings held with the CEO.-Update indicators of the Continuous Improvement System.

Chihuahua, Mexico

Intern Scholar Program between GCC & "Líderes del Mañana" students.-Provide support with presentations and meetings held in the department. Develop the presentations in Spanish and English.-Elaborate documents and supporting material regarding internal employee training in Spanish and English.-Provide internal employee training (Code of Ethics of the company).-Keep record of the assistance and elaborate reports regarding internal courses for employees.-Assist the Human Resources Analyst by updating data from platforms and databases.

Chihuahua, Mexico

-Provide support to customers on services, complaints and inquiries, both in English and Spanish for the electric company Stream Energy.

B.A. International Business, English Taught Degree, 96.25/100

First Generation Distinction "Líderes del Mañana" 100% Full-Ride Scholarship at Campus Chihuahua 50% Studied Abroad with Full-Ride.

Finance, Economy, Intenational Trade, Hr

Awarded Emerging Leaders in the Americas Program Scholarship Government of Canada Exchange Program

Global Bussiness Program

Awarded Ernst Mach Grant for studying at an Austrian University of Applied Sciences (Fachhochschule) Scholarship Government of Austria.

Master In Banking And Financial Regulation, Banking And Financial Regulation, Master Degree