Melissa Rayner Email & Phone Number

Woburn, Ma, Us

Leadership of team consisting of 5-6 financial crimes analysts focused on BSA/AML and fraud. Team is responsible for suspicious activity alerts/completing Suspicious Activity Reports (SAR), customer due diligence reviews, enhanced due diligence/high risk customer reviews including marijuana-related businesses (MRB) and money service businesses (MSB), Currency Transaction Reports (CTR), OFAC watch list alerts, fraud alerts across all payment channels, etc.

Boston, Massachusetts, Us

Analyze high-risk transactions across all payment channels to proactively identify fraud trends. Act on intelligence gathered to mitigate financial and reputational loss to the Bank and its customers. Primarily focused on trending/reducing debit card fraud losses due to brute force attacks and merchant breaches, while regularly performing alert review for real-time wires, ACH, Online Account Takeover, HELOC, check & deposit fraud. Preparing Suspicious Activity Reports (SARs) as needed and serve as team’s Compliance Administrator.

Boston, Massachusetts, Us

Reactive incident response and investigation of all crimes against the Bank to include wire fraud, ACH, debit card fraud, ATM skimming incidents, elder financial exploitation, loan fraud, identity theft, employee investigations, bank robberies, etc. Directly engage internally with Bank stakeholders and externally with law enforcement. Develop, maintain, and present employee and community fraud awareness training seminars. Prepared Suspicious Activity Reports (SARs) as needed.

Boston, Massachusetts, Us

Same as above. (Performance related promotion in July 2017.)

Boston, Massachusetts, Us

Analyze high-risk transactions specific to On Us checks and checks accepted for deposit to identify possible fraud incidents.

Boston, Massachusetts, Us

Same as above. (Performance related promotion in January 2012.)

Boston, Massachusetts, Us

Detected and analyzed suspicious transactions for all consumer and commercial products utilizing Prime Compliance Suite® software. Prepared Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs) and Monetary Instrument Reports (MIRs). Assembled bank records to comply with subpoenas related to SAR filings.

Peabody, Ma, Us

Identified customers in accordance with FDIC and DIF policies and regulations. Thwarted fraudulent transactions at teller line (lottery scam checks, etc.). Processed transactions and completed currency transaction reporting. Daily settlement of cash drawer and ATM.

Peabody, Ma, Us

Conducted research and attended court proceedings and assisted with preparation of cases for court appearances.