Melissa Roque Email & Phone Number

Seattle, WA, US

Seattle, Washington, United States

Provide instruction in the areas of food preparation, cooking methods, baking techniques, and equipment use to students of all ages.

Seattle WA

Responsible for communication of class and school events to parents. Challenged all parents to participate to help create a broader more supportive community. Act as the liaison between parents, teachers and PTA.

Seattle WA

Responsible for all aspects of the elementary school garden (fundraising, procurement, volunteering, and curriculum). Doubled the budget through fundraising and increased student participation by 100% in the first year. Garden classes were taught weekly in the fall and spring with the focus on responsibility for the environment, the science of growing.

Seattle WA

Automated the ordering process for Holiday Greens fundraiser to sells trees and wreaths to the broader community generating a 40% increase in sales the first year and 15% increase the second year. Negotiated vendor pricing and delivery of products. Proceeds helped to pay for school programs benefiting students needing financial assistance.

Seattle WA

Created a catalog of School Merchandise. Responsible for product, marketing, sales and delivery. Simplified sales through automation by coordinating eCommerce website creation. Increased sales by 50% in in first year and built into pricing model the donation of merchandise to students on meal plans to promote inclusion.

Lead product manager on Customer Relationship Manager (CRM) systems supporting 8000+ retail and institutional representatives, 3+ million customer accounts, and 300+ billion assets under management. Documented systems requirements, facilitated design sessions and influenced business processes and workflows based on business and systems objectives. Acted as.

Performed systems analysis and design on both client server and web assurance applications. Designed a reporting solution for Retail’s Customer Satisfaction Index using Business Intelligence Software (BRIO). Implemented the use of Software Development Methodology into organization's development process. Implemented a bug tracking tool to manage bugs.

Fidelity's Systems Associate Program is a state of the art talent program designed to equip graduates to become best-in-class technologist. This two year program consisted of four six-month rotations designed to build an understanding of the financial services industry and the technologies that support it. Technologies Research & Development.

Bachelor'S Degree, Information Technology

Activities and Societies: Student Council, Kappa Alpha Theta

Education record