Melissa Wilkinson Email & Phone Number

West Gosford, New South Wales, Au

As the founder of Personalised Favours, I lead our strategic vision, driving growth through digital channels and sourcing wow-only products. My hands-on approach extends to overseeing all aspects of business operations, ensuring that Personalised Favours remains customer experience focused.I have successfully scaled Personalised Favours from a garage operation to Australia’s leading personalised gift giving business. We sell to more than 100,000 customers annually around the world and operate out of an 1800 square metre purpose-built production facility on the NSW Central Coast.Achievements:2024: Retailers Awards. Finalists in CX of the Year – Small2022: National Retail Association. Named Medium Retailer of the Year. 2021: AFR Fast List. Ranked 61.

Travelgoods.com is a specialist producer of travel bags and accessories, supplying a superior range of products to Australia and New Zealand’s largest retailers.In this role, my responsibilities included:• Product design and development of luggage bags, travel accessories and product packaging,• Management of licensed products from concept development through to POS, including for Disney and Marvel,• Design and sample development of private label luggage for major Australian and New Zealand retailers, including David Jones, Target, Kmart, Warehouse New Zealand and the Reject Shop• Client point-of-contact for significant global brands such as Adidas,• Management of key offshore production relationships, and• Training and support of junior designers.