Melissa Neukom Email & Phone Number

Colorado Springs, Co, Us

Continually seeking new sales opportunities by prospecting and identifying potential leadsCreates comprehensive marketing plans aimed at establishing and nurturing new customer relationships. Thoroughly understands customer goals and challengesEffectively addresses objections and introduces tailored solutions to close sales. Actively engages in networking activities to expand professional connections and maintain an extensive database of prospects for ongoing relationship building and business development.Cultivated robust partnerships with lenders, appraisers, and contractors, enhancing the property salesprocess and client satisfaction.• Spearheaded marketing campaigns for real estate properties through open houses and digitaladvertising, leading to growth in property listing visibility and increased sales conversions.• Conducted comprehensive market analysis and leveraged MS Office and PPMLS to track and report on market trends, directly contributing to strategic property pricing and improvement in sales efficiency.

Colorado, United States

Continually seeking new sales opportunities by prospecting and identifying potential leadsCreates comprehensive marketing plans aimed at establishing and nurturing new customer relationships. Thoroughly understands customer goals and challengesEffectively addresses objections and introduces tailored solutions to close sales. Actively engages in networking activities to expand professional connections and maintain an extensive database of prospects for ongoing relationship building and business development.Cultivated robust partnerships with lenders, appraisers, and contractors, enhancing the property salesprocess and client satisfaction.• Spearheaded marketing campaigns for real estate properties through open houses and digitaladvertising, leading to growth in property listing visibility and increased sales conversions.• Conducted comprehensive market analysis and leveraged MS Office and PPMLS to track and report on market trends, directly contributing to strategic property pricing and improvement in sales efficiency.

Worked jointly with the CEO, CFO and Managing Senior Attorney to create and implement the audit department Developed strategies and procedures for carrying out internal audits and identified opportunities to improve operational process and proceduresPrepared detailed reports on audit findings Presented weekly, monthly and quarterly reports to CEO, CFO and Managing Senior AttorneyMonitored, trained and managed staffTenaciously solved problems with tact, efficiency and follow throughAssisted in creating and leading the bad faith team.

Successfully negotiated and settled bodily injury claims after analyzing medical records, assessing police reports, interviewing witnesses and reviewing evidence.Examined claims forms and other records to determine insurancecoverage.Interviewed or corresponded with claimants, witnesses, police,physicians, or other relevant parties to determine claim settlement,denial, or review.Prepared reports of findings of investigation.Interviewed or corresponded with agents and claimants to correct errorsor omissions and to investigate questionable claims.Analyzed information gathered by investigation and report findings andrecommendations.Referred questionable claims to investigator or claims adjuster forinvestigation or settlement.Reviewed police reports, medical treatment records, medical bills, andphysical property damage to determine the extent of liability.Investigated and assessed damage to property and created propertydamage estimates.Provided guidance and assistance to junior claims positions.

Colorado Springs, Colorado

Successfully negotiated and settled bodily injury claims after analyzing medical records, assessing police reports, interviewing witnesses and reviewing evidence.Examined claims forms and other records to determine insurancecoverage.Interviewed or corresponded with claimants, witnesses, police,physicians, or other relevant parties to determine claim settlement,denial, or review.Prepared reports of findings of investigation.Interviewed or corresponded with agents and claimants to correct errorsor omissions and to investigate questionable claims.Analyzed information gathered by investigation and report findings andrecommendations.Referred questionable claims to investigator or claims adjuster forinvestigation or settlement.Reviewed police reports, medical treatment records, medical bills, andphysical property damage to determine the extent of liability.Investigated and assessed damage to property and created propertydamage estimates.Provided guidance and assistance to junior claims positions.

Denver, Colorado

Provided ongoing plan education support to participantsPartnered closely with the HR and Benefits management teams Provided quality operational support to plan sponsor, which includes identifying and resolving issues related to client operations, in accordance with the regulatory requirements and consumer laws Built and maintained effective working relationships with internal and external customers. Worked with clients to resolve a wide variety of issues. Supported the communication of information to internal parties following established processesParticipated in initiatives and projects to enhance the quality and efficiency of the client operations department processes. Recommended process improvements.

Colorado Springs, Colorado

Managed the administration of existing benefit plans, the conversion ofnew business implementations, and plan terminations.Assisted Plan Sponsors to maintain and update plan documents, trusts,and recordkeeping agreements.Monitored IRS and DOL guidelines to insure full compliance withindustry regulations.Initiated client discussion on reconciliation /completion of 5500preparation and non-discrimination testing requirements.Consulted with plan sponsors on existing plan requirements and madevalue added suggestions to improve plan design.Maintained and developed employee communications to educate andencourage participation in employee benefit plans.Created and maintained retirement plan communications such as forms,letters and fulfillment kits.Assisted clients and internal groups with requests for financialinformation and custom reporting