AeroLeads people directory · profile
Melissa Ng Email & Phone Number
Digital Experience Product Lead
at
Forbright Bank
2 work emails found
@firstrepublic.com
1 phone found area 415
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Digital Experience Product Lead
Location
Union City, California, United States
Who is Melissa Ng? Overview
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Quick answer
Melissa Ng is listed as Digital Experience Product Lead at Forbright Bank, based in Union City, California, United States. AeroLeads shows a work email signal at firstrepublic.com, phone signal with area code 415, and a matched LinkedIn profile for Melissa Ng.
Melissa Ng previously worked as Executive Director at J.P. Morgan Private Bank and Executive Director at J.P. Morgan Private Bank. Melissa Ng studied at University Of California, Berkeley.
Company email context
Email format at Forbright Bank
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{first_initial}{last}@firstrepublic.com
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AeroLeads found 2 current-domain work email signals for Melissa Ng. Compare company email patterns before reaching out.
Profile bio
About Melissa Ng
Melissa Ng is a Digital Experience Product Lead at Forbright Bank. She possess expertise in event planning, microsoft office, powerpoint, microsoft excel, microsoft word and 10 more skills. She is proficient in Cantonese. Colleagues describe her as "I’ve worked with Melissa for 4 years in the same department, but I only got to work with her directly as her leadership coach during her transition to a people manager role. Melissa's thoughtful and empathic approach to leadership stood out from the start. Her ability to connect with her team members on a personal level and consider their needs and aspirations and aligning those with business goals made her an exceptional leader from the outset. Beyond her people management skills, Melissa's brilliance in program management was awe-inspiring. She effortlessly handled multiple programs, and it seemed like her capacity was limitless. Her ability to efficiently drive projects forward and accomplish an incredible amount of work was truly remarkable. Melissa possesses business savvy and extensive knowledge of business operations. She has a keen eye for identifying key business priorities and a talent for cutting through the noise to drive impactful results. Her expertise allowed her to bring together diverse cross-functional teams and stakeholders, effectively fostering collaboration and achieving project success. One remarkable highlight of Melissa's leadership journey was when her manager and his manager departed. In a true testament to her capabilities, she stepped up and assumed the roles of both leaders, becoming the new leader of a wider team. Her adaptability and ability to handle the added responsibilities with grace and confidence were truly commendable. Melissa's dedication, brilliance, and leadership prowess have undoubtedly moved the business forward and made a lasting impact on our organization. She is an invaluable asset to any team, and I have no doubt she will continue to excel and achieve great things in her future endeavors."
Listed skills include Event Planning, Microsoft Office, Powerpoint, Microsoft Excel, and 11 others.
Current workplace
Melissa Ng's current company
Company context helps verify the profile and gives searchers a useful next step.
Forbright Bank
Website
AeroLeads page
13 roles
Melissa Ng work experience
A career timeline built from the work history available for this profile.
Executive Director
Executive Director
Senior Product Manager - Eagle Lending
I lead a team of Product Owners focusing on business capabilities for two high volume consumer lending products. This includes driving the Salesforce roadmap for Sales Enablement and Loan Processing for the Personal Line of Credit and Small Business Loan products. In addition, I represent my Line of Business needs across multiple lending products at an enterprise level with Salesforce cohorts to connect the dots on proposed changes and assess impacts both upstream and downstream for my teammates.I enjoy mentoring teammates new to Product Management on agile best practices and stakeholder management. I also coordinate monthly Product updates with Senior Leadership and coach rotating facilitators from the Product team on presentation skills. I support my direct reports’ personal and professional development through in the moment coaching, structured goal setting, bi-monthly check-ins dedicated to their growth progress and open office hours.
Aug 2022 - Jun 2023
Product Manager - Eagle Lending
- Partnered with colleagues to transition the loan origination system to Salesforce- (Six months later) Rolled out new product workflow on Salesforce with 6 weeks for design, code, test and release. We booked our first loan on Day 3 of go live.- Implemented Private Education Loan regulatory requirements and managed the project across multiple client facing platforms, internal systems and stakeholders- Built out modification process to support clients impacted by COVID hardship and participated in enterprise wide SBA PPP task force at the start of COVID- Released new online application products for Professional Loan Program to allow for real-time program configurations and self-service applications- Collaborated with UX / UI Designer on mock ups and facilitated participatory design sessions with users to gain insights and iterate quickly before investing in system enhancements - Used data to drive decisions and prioritization- Complied and leveraged verified payoff addresses to reduce client error and issues with servicers- Significantly reduced tech support volume through cataloging issues, understanding root cause and prioritizing fixes
Dec 2018 - Jul 2022
Business Analyst - Eagle Lending
- Improve client experience, increase efficiency and reduce risk by adding more conditional logic on the online application to ask clients for what we need upfront to reduce back and forth later in the process - Transitioned from file based integration to microservices for delivering data and documents from online application to loan origination system - Automated referral bonus payments to clients and confirmation email to client of successful payment along with personalized referral links- Integrated payoff form across three systems to eliminate duplicate data entry and increase speed of sending the form to the client- Partnered with Business Operations, Marketing, Legal and Compliance to develop and launch relationship based pricing for Student Loan Refinancing product
Aug 2017 - Dec 2018
Credit Support Team Lead - Eagle Lending
- Regular trainings and communications to department colleagues on responsibilities, best practices and process changes- Close partnership with Product Team on system enhancements such as DocuSign integration and other automation- Served as Department Ambassador on enterprise wide Continuous Process Improvement committee
May 2016 - Aug 2017
Credit Support Analyst - Eagle Lending
- Subject matter expert in providing feedback for first loan origination system - Developed rotation program for teammates to cross train on overall team responsibilities- Defined post approval and post booking processes through experimentation, documentation, providing feedback to leaders
Feb 2016 - May 2016
Credit Generalist - Eagle Lending
Mar 2015 - Feb 2016
Administrative Assistant
- Assisted Executive Assistant in supporting the office with general tasks or projects- Coordinated company holiday party with Executive Assistant- Maintained office and kitchen inventory; stocking kitchen and office weekly, or as needed- Managed all incoming and outgoing mail, mailers, reports and packages- Minor office and kitchen reorganization for optimal use of space- Regular assistance and collaboration with Accounting Team on invoice processes, expense reports, and data entry
Jun 2014 - Mar 2015
Brand Ambassador
Banana Republic
- Interacted with customers when they come into the store from general greetings to specific and tailored help based on customer needs- Maintain store standards for a tidy and safe shopping environment
Jun 2013 - Jan 2014
Rha President
- Managed a team of 5 Vice Presidents and an annual budget of over $100,000- Facilitated weekly meetings between Staff and 45 building representatives - Coordinated hiring and interviewing process for the five Vice President positions, including assembling a selection committee who followed the structured and fair process for assessing candidates- Coordinated the first annual shadow day program for 5th Graders to provide their 1st experience on a college campus and motivate the students to stay college bound- Created feedback form to access Staff’s performance in creating a fun learning environment for our leaders to grow- Suggested an alternative plan during crunch time to save RHA from losing over $10,000 on a single event
May 2012 - May 2013
Vice President Of Programming
- Reached out to other local Elementary School to foster a good relationship for future participation at programs- Managed $44,000 budget for the four programs: All Hall-O-Ween, Bearfest, Dance and Casino Night, Boat Dance - Facilitated two weekly committee meetings to plan and organize two programs in both Fall and Spring Semesters
May 2011 - May 2012
1 education record
Melissa Ng education
-
University Of California, Berkeley
FAQ
Frequently asked questions about Melissa Ng
Quick answers generated from the profile data available on this page.
What company does Melissa Ng work for?
Melissa Ng works for Forbright Bank.
What is Melissa Ng's role at Forbright Bank?
Melissa Ng is listed as Digital Experience Product Lead at Forbright Bank.
What is Melissa Ng's email address?
AeroLeads has found 2 work email signals at @firstrepublic.com for Melissa Ng at Forbright Bank.
What is Melissa Ng's phone number?
AeroLeads has found 1 phone signal(s) with area code 415 for Melissa Ng at Forbright Bank.
Where is Melissa Ng based?
Melissa Ng is based in Union City, California, United States while working with Forbright Bank.
What companies has Melissa Ng worked for?
Melissa Ng has worked for Forbright Bank, J.P. Morgan Private Bank, First Republic Bank, C12 Energy, Llc, and Banana Republic.
How can I contact Melissa Ng?
You can use AeroLeads to view verified contact signals for Melissa Ng at Forbright Bank, including work email, phone, and LinkedIn data when available.
What schools did Melissa Ng attend?
Melissa Ng studied at University Of California, Berkeley.
What skills is Melissa Ng known for?
Melissa Ng is listed with skills including Event Planning, Microsoft Office, Powerpoint, Microsoft Excel, Microsoft Word, Editing, Student Leadership, and Public Speaking.
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