Melissa (Nhung) Pham Email and Phone Number

Projects:- Brand Identity designed for Green Path Migrants: a social awareness campaign to promote and educate the general public about displacement due to climate change and the potential situation of climate migrants in Vietnam and Southeast Asia.- Orientation Programs T-shirt design for Humber College/Humber Polytechnic.- Always-on Social content for Container Craft Beer.

- Created print designs such as event signages, lanyards, nametags, and more for various experiential marketing projects with YouTube Health, Air Canada, White Claws, Think With Google;- Designed digital assets for Google For Startups, CNCPT by HXHOUSE x YouTube and social media assets for The Mint Agency and HomeCourt;- Worked with Senior Designer on the brand identity project for Upper Village Veterinary Hospital, developed brand guidelines and mockups for client presentation.

- Led promotion for various programming and events: Coordinated multiple social channel promotion rollouts, produced monthly digital newsletters, executed the implementation of TV advertisements and physical posters across campus, and liaised with campus partners to promote on their channels;- Managed the day-to-day handling of all social media channels: Developed monthly content calendar, content strategy and content creation, performed caption copywriting and community management on Instagram and TikTok with continuous growth in online followings and interactions;- Designed posters, flyers, event signages, handbooks, presentations, social media content, newsletter, and other marketing materials;

- Liaised with Humber International’s Social Media Manager and collaborated with the department’s copywriter to develop and schedule social content through a content calendar;- Designed Humber Global’s marketing material: program booklets, guides, and social media content.

- Developed brand identities and created brand assets for CRUEL’s open house series SO CLEAN and CRUEL’s Podcast: Event signages, PR box invitation and product labels, T-shirt graphics, print menu, social media graphics, and projector visual;- Designed CRUEL’s Instagram content while adhering to CRUEL’s brand guidelines;- Established CRUEL’s TikTok account from scratch with a detailed content strategy plan, managed content creation, content calendar, and weekly publishing of content.

- Successfully planned and facilitated on-campus and virtual programs for students, liaised with other campus partners for event collaboration, assisted with packaging gift bags for special events, wrote event wrap-up reports to track attendance and analyze success to optimize future event planning efforts.- Delivered weekly StrongStarts Workshops, engaged with first-year students and respond to inquiries;- Performed front desk duties: handled telephone and in-person inquiries from students, faculties & staff, and the general public;- Maintained the general office space, organized merchandise and event supplies;- Managed and supported volunteer Peer Mentors through weekly email updates, resource sharing, and responding to inquiries about on-campus resources and services;- Handled event set-up, merchandise distribution, and clean-up for tabling during campus Orientation Week, Services Fair, Open House and various on-campus events, provided backup for other staff when needed;

- Help student learners revise course material, develop independent study skills and improve overall academic performance.- Provide support and referrals to appropriate campus service to students.

- Led creative direction for the “Meals With Love” project, executed design for print flyers and social posts;- Full creative production for SUICOKE’s Cherry Blossom colorway launch: delivered product photography, posters, social media content, and web banners;- Edited promotional photos, videos, and designed posters, web banners, and catalogues for Ted Baker, Tiger of Sweden, SUICOKE, AGE™ OFFICIAL, and Devilstock;

- Designed social media assets including product illustrations, graphics and motion graphics.

- Performed inventory check for the showroom: inspected for damages, ensured products matched their box code, and assisted in overall inventory count;- Executed data entry for product codes, names, and descriptions from the webpage to spreadsheets to maintain inventory records;

- Assistant copywriter for social media posting; used social media to raise community engagement and assisted in email correspondence with clients through the brand's creative voice.- Assisted in event set-up and customer service, addressed and responded to customers' concerns and questions.

- Established design concepts and ideation for the school’s media publications: posters and web banners.- Designer for the school's yearbook for the 2018 - 2019 academic year; responsible for graphics, concepts, layout, and colors.- Assisted in event photography and on-location filming.