Melissa Pinnick Email & Phone Number

Clearwater, Florida, United States

Clearwater, Florida, United States

Clearwater, Florida, United States

• Coach agents to yield optimal sales performance through a sound understanding of the business and engagement with their team.
• Manage the daily operations of the call center floor; implement call center operational strategies by conducting pre-shift meetings, one on one coaching, performance reviews, and providing regular feedback.
• Meet or exceed site goals and objectives through management of a team of agents in accordance with Company policies and procedures; motivate and coach direct reports, conduct performance appraisals, maintain accurate.
• Review productivity statistics on a daily basis; clearly outlining job expectations, providing constructive feedback, direct coaching, and disciplinary action, when necessary.
• Ensure training needs of agents are met on an ongoing basis.
• Organize staffing, including shift patterns and number of staff required to meet demand; monitor attendance in accordance with Company policies and procedures.

Clearwater, Florida, United States

• Active State Health Insurance License required
• Resilient with a Dogged determination to make things happen
• Comfortable with Coaching
• Thrives in a Goal Driven environment
• Motivated and Sales Driven
• Strong computer and internet skills

Tampa/St. Petersburg, Florida Area

Closet 2 Closet is a boutique closet organizing company specializing in closet organization, closet cleanouts, wardrobe styling and designer clothing, handbag, shoe, jewelry, and accessory consignment.

Tampa/St. Petersburg, Florida Area