Melissa Silva Email & Phone Number

Twentynine Palms, Ca

Twentynine Palms, Ca

Irvine, Ca

• Answer calls, conserving President and Vice President’s valuable time• Schedule conference calls and meetings, both on-site and off• Edit and maintain company website, including formatting, editing, and coding.• Extensive travel booking, including International travel. Specializing in creative, last minute travel arrangements.• Maintain and preserve valuable client records in Microsoft Office and Goldmine• Document control of Business Associate Agreements (HIPAA) and Consulting Agreements.• Maintain an extensive calendar for executives and consultants, including travel, client, and personal appointments.• Copying, collating, and binding of handouts and outlines• Heavy shipping with UPS, FedEx, and US Mail• Microsoft PowerPoint editing, formatting, and printing for handouts and slides• Daily incoming customer service calls• Audit report facilitator• Completing expense reports for the President and consultants• Daily cost accounting

• Answer in-bound client calls • Schedule move-in and move-out of customers • Heavy customer service• Create and implement marketing programs to promote business• Process all incoming real estate and rental transactions• Utilize bookkeeping software for AP/AR• Contact clients regarding past due balances (accounts receivable)• Maintain an extensive calendar for executives • Make travel and personal arrangements for executives• Contract negotiations• Gift buying for personal occasions, conserving executive’s valuable time• Personal errands, when needed• Handle personal matters discreetly and professionally

• Provide excellent customer service to vendors• Implement and maintain an extensive filing system• Facilitate and guide orders from inception to completion• Extensive data entry via computer • Extensive telephone support for supply and demand of promotional materials

• Procurement of aviation equipment for patrol squadrons • Repair facilitator for damaged parts and goods• Responsible for completion of all necessary paperwork to ensure timely delivery of items back to squadrons in complete working order.• Honorable Discharge• Gulf War Service