Melissa Plunkett Email & Phone Number

New York, NY, US

New York, NY, US

New York, NY, US

New York, NY, US

New York, NY, US

• Sr. Solution Architect providing strategic guidance to enterprise accounts primarily in the TOLA region.
• Ramped faster than average, associated with 750k+ closed revenue < 6 months
• Speaker at industry events, including DeveloperWeek Austin 2017 and Austin MUG June 2018.
• Selected to assist Paris team on-site while they were short staffed.
• Placed first in internal on-boarding test, finalist in presentation competitionPrimary Skills Utilized: MongoDB community and enterprise and related products, Linux OS, database theory and design, relational database.

• Executed the planning and groundwork to allow a one year sabbatical. Accomplished a list of personal goals including:
• Learned welding (MIG and Oxyacetylene) and blacksmithing to create both sculptural and functional items. (Background image above is a hand blacksmithed dinner bell and ringer I created. This is after sandblasting and.
• Completed restoration of a 1958 bungalow. Documented the process to help others preserve similar homes.

San Antonio, Texas, US

• First pre-sales engineer brought on to shape the position for the organization – created the processes and training that allowed the sales team to consistently achieve and exceed quota as the product portfolio expanded.
• Worked closely with marketing on whitepapers and trade shows to increase lead generation and with product teams on new offerings, such as a suite of pre-packaged professional services options that allowed for the.
• Conference speaker at Rackspace::Solve Dallas and San Francisco and at Big Data Tech Con Boston (2nd most attended session), Topic: Starting Your Big Data Journey
• Selected by peers for Rackspace Innovation Award, aka The MacGyver Award. (Q1 2015)Primary Skills Utilized: Linux OS, database theory and design, MongoDB, MySQL, Redis, Elasticsearch, Hadoop (Hortonworks-primarily core.

• Pre-sales engineer for big data focused, Linux based encryption and key management solution.
• Lead engaging demonstrations showing how users of varied big data platforms (e.g. MongoDB, Hadoop, Cassandra) can encrypt their data-at-rest to protect PII, PHI and other sensitive data as well as to fulfill compliance.
• Recorded targeted demonstrations and how-tos, wrote topical blog posts, and assist with other social media promotion.
• Represented Gazzang at trade shows as needed, e.g. MongoDB Days New York June 2013. Primary Skills Utilized: Linux OS, MongoDB, MySQL, Hadoop (Hortonworks and Cloudera), Java development kit support, cloud.

Palo Alto, CA, US

• Pre-sales, field engineer for cloud automation and management software, vCloud Automation Center, helping large enterprises achieve full life-cycle management of their public and private clouds. Primarily dedicated to.
• Performed engaging and interactive demonstrations showing OOTB functionality and extensibility.
• Lead Proof of Concepts (POC) of vCloud Automation Center Software & Development Kit.
• Represented and demonstrated products at trade shows as needed, such as The Business of Cloud Computing Conference - Dallas and VMWorld.
• Achieved over 200% of quota for FY 2012.
• Awarded “Big Hitter Award” Q1, 2013.Primary Skills Utilized: vCloud Automation Center, vCloud Suite and full VMWare product stack from ESX up,.Net with vCAC development kit, Windows and Linux, cloud architecture and.

San Antonio, Texas, US

• Provided technical consultation to architect the ideal cloud, hybrid or dedicated solution for customer use cases. Guided customers’ strategy on a variety of topics including scaling existing infrastructure, capacity.
• Collaborated with product teams to develop new products, including pre-packaged SAN options to meet common use cases.
• Designed and presented technical training to new sales staff as part of on-boarding process. Topics included networking, monitoring, storage, and virtualization.
• Selected to travel to Hong Kong to provide training and assistance on Rackspace’s products and culture.
• Represented products and presented at trade shows, including LinuxWorld and the Game Developers Conference (GDC) –Austin, presented “Benefits of Outsourced Hosting” and “Play in the Cloud: Hybrid Hosting and.

San Antonio, Texas, US

• Provided Fanatical Support to Linux customers by supporting all aspects of the Red Hat Enterprise Linux operating system and related software.
• Within one year of employment passed an internal exam, similar to the RHCE exam but more extensive, in order to be promoted from level II to III.
• Selected to be lead system administrator on multiple accounts, including team’s largest.
• Served on Good to Fanatical committee which sought cost effect ways to increase the number of tickets rated as “Good” to “Fanatical” and hence increase overall customer satisfaction.
• Voted Racker of the Quarter by colleagues, Q3 2007Primary Skills Utilized: Red Hat Linux administration; complex system and software troubleshooting – including customer’s code, server software administration.

Centreville, VA, US

• Provided system administration for multiple production and development servers, as well as servers and desktops for an Extreme Programming (XP) development lab.
• Member of the security committee responsible for PCI compliance.
• Nominated twice by co-workers for “stars”, an internal recognition program.
• Completed an existing company project to create a standardized development environment quickly after starting.Primary Skills Utilized: Linux server administration, Windows server and desktop administration, Server.

Columbia, MO, US

• Responsible for system administration of multiple production Windows and Linux servers. Assisted User Support Analysts as needed during peak times.
• Implemented system monitoring, improved backup and added a disaster recovery plan.
• Initiated and completed written documentation for all new and existing systems.
• Trained Windows technology staff to use Linux, both end user use and administration.
• Received “Good Job, Well Done” Employee Award, April 2005.Primary Skills Utilized: Windows server and desktop administration, Linux server administration, Server software administration (e.g. IIS, MSSQL, Active.

Columbia, MO, US

• Maintained Linux production and development environments with a high level of service and security for the College of Education and the Center for Technology Innovations in Education, a primarily grant funded R&D.
• Planned and implemented migration from SGI IRIX to Red Hat Linux saving thousands in licensing and hardware costs and secured funding for a tape library system that reduced the restore time from days to hours.
• Provided technical consulting to multiple grant funded projects ranging from: database normalization for the Assessing Women in Engineering project; server specification/long range planning for the Truman Library.
• Created an end user education program and instituted a centralized anti-virus system that lead to a virus free lab.Primary Skills Utilized: Unix administration, Linux administration, software and script development.

Ba, Computer Science

Ba, English, Minor In Classics