Melissa Poma Email & Phone Number

Nashville, Tn, Us

• Executes daily activities to ensure high quality customer service, financial performance, process efficiency, industry compliance, and team growth for the Import Operations Department.• Manages a team of 3 agents to create and process all air and ocean imports.• Traces shipments on the transport planning system (World-Trak), ensuring consistent communication with customers and agents via updates. • Manages major shipping projects for high-level clients including Ford, GM, Polaris, TDM, Faurecia, in addition to 200+ other customers.• Established ICAT presence on AOD bid board and have maintained a 99/100 vendor rating for the company for 3+ years.

Louisville, Kentucky Area

• Managed raw material inventory through weekly cycle counting utilizing Oracle software.• Analyzed reports and created formulas to plan shelving locations for new automotive components.• Prepared weekly variance summary reports to identify and correct material discrepancies.• Entered and processed purchase orders, material requisitions, and award letters.

Novi And Ypsilanti Michigan

• Oversaw all store operations including scheduling, controlling expenses, and customer queries. • Developed plans to achieve sales results through action planning and effective communication • Purchased inventory based on forecasts, customer demands, and industry knowledge.• Strengthened inventory control by cycle counting and checking quantity and quality of shipments.• Coached 5 team members on how to improve average ticket sale through upselling and cross-selling

Master Of Business Administration - Mba

Bachelor Of Business Administration - Bba, Logistics, Materials, And Supply Chain Management

Minor In International Affairs