Melissa Baker Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Kingston, Ontario

Kingston, Ontario, Canada

• Designing a strategy to provide educational and networking opportunities for students by leveraging corporate and student club engagement amidst COVID challenges• Co-lead weekly meetings; mentoring sponsorship coordinators on corporate outreach pitches with the goal of obtaining $80,000• Coordinated the delegate application process and managed 100 delegates at the 2019 conference during my previous role as Internal Delegates Coordinator

Toronto, Canada Area

Toronto, Ontario, Canada

• Supporting Vice-Chairs who provide advice to Ultra-High Net Worth clients with an average net-worth of $250M in the areas offinancial planning, governance, generational wealth transfer and risk management• Constructing and updating client relationship profiles; providing VP’s with information required to counsel clients on personalfinances and business strategy• Extracting data and reviewing functionalities from current CRM and Risk Assessment tools to help inform project mapping for anew portal, housing client records and insights

Kingston, Ontario

• Responsible for delegate application process and all communications with delegates leading up to and at the conference, including managing the Membership program year-round.

Kingston, Ontario

• Created, managed and executed $150,000 budget for all QMA events; including the QMAC conference weekend in Toronto for 120 student delegates and 80 company recruiters. • Worked with QMAC venue to organize the entire weekend program including menus, rooming, event spaces and cost and services levels.

Toronto, Canada Area

• Managed the Pro Hockey Life sponsorship program with 100 minor hockey league teams • Developed an apparel and soft goods catalogue for Pro Hockey Life merchandise to generate an additional revenue stream• Spearheaded Athlete Development Day to produce digital content and social media with Canadian Tire sponsored athletes

Toronto, Canada Area

• Lead daily summer camp cooking classes for 20+ children daily. • Directed and executed community special events in the loft space to maintain strong relationships with Longo’s customers.

Toronto, Canada Area

• Member of the executive team; planned Innovative fundraisers to secure financial sustainability and increased participation in LGFB; Orchestrated annual fundraiser, Bubbles and Brunch for 200+ guests• Created marketing content for LGFB including an interview, online blog posts and 2017 annual promotional video • Analyzes company’s vision and brand then reaches out to build potential interested sponsorships; In 2016 Shoppers Drug Mart stores in the Prairie and Atlantic provinces raised more than $200,000 for LGFB AT Holiday Beauty Gala

Toronto, Canada Area

• Monitored guest flow to maximize table usage and reduce guest wait times in a fast-paced restaurant environment • Operated 7Shifts scheduling software to make reservations and connect with guests and managers • Trained 10+ new employees in customer service policies and host responsibilities

Toronto, Canada Area

• Analyzed international sales results to assist in the innovation of future menu items.• Scripted and filmed a customer service training video as a tool for over 300 franchise partners worldwide.• Redesigned customer feedback template to pilot a standardized process to ensure customer satisfaction.

Toronto, Canada Area

Education record

Education record