As of May 2021, Bugsnag was acquired by SmartBear.- Manage and execute all field event/community programs including but not limited to launching the Apps + Coffee Connection and The Rolling Thunder Awareness Program- End-to-end project and content management of all event needs including design requirements and deliverables be it landing pages, digital totes, promo ads, etc.-Coordinate specific aspects of the event plans for sponsored, hosted, and field events (ie: content, deliverables, leads, metrics, SWAG)- Work closely with cross-functional teams (sales, demand generation, design, and content) within the organization and relevant vendors or contractors- Provide support for developing the event plan in the way of researching new event opportunities or tools and platforms, contacting event organizers and summarizing then comparing options and processing contracts- Oversee the social content calendar and work closely with social media vendors- Manage open source and 501(c) inquires- Set event KPIs that are in line with department strategy- Support event execution by helping to maintain information about the event and creating post-show data summaries- Collect and enter event budget details- Generate routine and/or ad-hoc reports- Assist with ABM Programs- Own Swag Program- Oversee department needs in Salesforce, Outreach, and Marketo

- Manage a full cycle recruiting pipeline including sourcing, resume prescreening, phone screening, in-person interviews, offer generation and delivery - Keep in continuous communication with hiring managers throughout the recruiting process- Listen to the candidate's needs and desires to determine if the opportunity is the right fit for their career goals- Lead candidates through the background check and onboarding process- Schedule interviews and navigate candidates through a multi-tiered interview process- Guarantee proper documentation of all candidates and employee information- Keep recruiting reports and budgets- Create processes and guides for the department- Proactively recruit and develop a ready pool of candidates- Visit properties to provide interview support- Lead presentations on behalf of the company- Identify and participate in job fairs and hiring events- Assist with event planning and employee programs including the Fashion Board and Summer Internship - Oversee temporary employees and coordinate with agency partners- Accommodate to Spanish speaking candidates and employees- Adhere to the company hiring values and employment laws

- Lead the execution of CLEVER’s most innovative influencer marketing/social media campaigns - Collaborated with clients to determine their target audience and identified the proper influencer partnerships and tactics to exceed their goals - Managed all aspects of the program execution from identification of prospects’ business needs, goal setting, proposal creation, close of business, kick off calls, timelines, project plans, and reports - Delivered exceptional customer service and developed trusted relationships with clients to maintain a 95% client return rate- Maintained knowledge on social listening and metrics to understand impact and change in perception - Exceeded monthly/quarterly sales goals and managed a multimillion-dollar pipeline - Managed a high volume of outbound contacts to uncover qualified opportunities and navigated corporate structures to identify decision makers - Developed and used professional account management tools and follow up procedures including Google Suite, Microsoft Office and documentation of all activity in CRM

- #1 Sales Person in the company for 2017- Managed a multimillion-dollar pipeline- Unlocked multiple new business opportunities via agencies and brand direct- Increased individual account investments year over year

- Vetted and distributed all incoming leads to appropriate salesperson in their region- Helped sales team mine their territories for new leads and enter into CRM - Assisted salespeople and/or be the liaison on proposals, pricing worksheets, and decks - Established and maintained cross-functional communication development with sales, client services, marketing and finance, and others as needed from SVP and sales team- Maintained sales spreadsheets and documents, including archives

- Managed contract negotiation process with clients and worked directly with their legal teams for contract negotiation- Helped drive verbal confirmations through the signatory process to final, fully executed agreements- Maintained all sales numbers by sales organization and individual salespersons- Tracked, collected and researched data to help evaluate and forecast revenue- Managed Zoho CRM and Google Drive

- Implemented a new and more efficient filing strategy - Assist housing services in day to day operations- File all new housing documentation- Organize active and non-active tenant agreements- Recognized by management for improving process

- Personal Assistant to Hospitality Manager- Acted as guest service representative with high end clients scheduling their tours and tastings- Receive and ship shipments and merchandise - Place orders with outside vendors- Monitor apparel and other merchandise- Assist in day to day operations with tasting room staff

- Provide expert assistance to customers- Work with professional athletes to help plan and implement appearances - Adhere to all company policies, programs and promotions- Receive, count, label, display and organize products- Complete periodic physical counts and made necessary adjustments in inventory system - Trained in security to reduce shrinkage - Respond to customer concerns and resolved issues in a professional manner to the satisfaction of the costumer and the company- House keeping