Melissa Hagan Email & Phone Number

Salt Lake County, Utah, United States

Deliver Initial New Hire Training using applicable instructional methods, materials, and techniques. Accommodate the diverse learning needs of participants by following the lesson plans, guides, and other training aids. Provide subject matter expertise in all areas of Inflight Services policies and procedures. Determine student proficiency and report on.

Salt Lake County, Utah, United States

Verified aircraft and passenger compliance with policies, regulations, and safety guidance. Provided a high level of safety, security, and service to passengers. Proven ability to resolve conflict and de-escalate passenger situations. Effectively handled medical, emergency, and threat situations. Skilled at providing solutions to issues arising during.

Houston, Texas, United States

Acted as Cabin Crew on Atlas Air, Inc. charter passenger flights. Provided guest comfort and safety on domestic and international flights. Demonstrated exceptional customer service, care, and hospitality for military and VIP charter guests on Boeing 747 and 767 aircraft.

Park City, Utah, United States

Facilitated the development, implementation, and ongoing assessment of the academic program for aviation professions to ensure client success. Worked closely with subject matter experts within the aviation industry to research training topics, design curricula, and manage various innovative delivery methods including webinars, online courses, on-site.

Tallahassee, Florida Area

Appointed by President of the Florida Senate to study and make recommendations to the Governor, Cabinet, and Legislature on issues affecting Florida women. Empowered women across the state to achieve their fullest potential and eliminate barriers through participation in local forums and focus groups, Women’s Day at the Capitol, and the annual LEAD Summit..

Panama City, Florida Area

Supported the mission of the college by encouraging corporations, foundations, and individuals to donate major gifts, grants, and bequests of money or property to the college through personal appeals and public presentations, written proposals, and special fundraising events. Organized and implemented the ATC Pathways to the Future Capital Campaign raising.

Panama City, Florida Area

Facilitated partnerships with local area businesses, civic leaders, and community stakeholders. Performed assessments of local secondary education programs and economic development initiatives to determine needs and facilitate measured progress. Mobilized educators, employers, and community leaders to create a five year Ford NGL Strategic Master Plan to.

Panama City, Florida Area

Served as the primary administrator for the planning, organization, and implementation of a Department of Labor federal grant project for Health Sciences. Managed a $2,000,000 grant budget and maintenance of eight separate health sciences department grant budgets. Managed the development and evaluation of new health sciences courses and procurement of.

Panama City, Florida Area

Designed and developed specialized corporate training and continuing education courses for the resort and hospitality industry to launch The Resort Collection – Precious Gems of Service. Conducted in-depth research, established curriculum guidelines, developed course content and training manuals, and conducted competency evaluations. Served as Corporate.

Panama City, Florida Area

Served as the primary administrator of IT:CORE (Information Technology: Career Opportunities for Rural Economies). Procured equipment and set up specialized labs and devoted critical classroom space in Franklin and Liberty County schools to offer A+ Certification and Network+ technology industry recognized certifications. Developed new course curricula and.

Panama City, Florida Area

Designed and developed online continuing education courses for teachers and administrators of Bay District Schools. Conducted in-depth research, established curriculum requirements and guidelines, developed course content and competency evaluations, and managed courses on the Course Creator learning management system. Courses included: Foundations of Team.

Panama City, Florida Area

Designed and developed online college level courses to launch the Educator Preparation Institute (EPI) at GCCC. Conducted in-depth research, established curriculum requirements, developed course content, implemented state standards of the FL Department of Education, created test banks and competency evaluations, and managed courses on an online.

Panama City, Florida Area

Provided direct instruction of the Language Arts curriculum for grades 6-8. Developed lesson plans to adhere to campus instructional guidelines. Managed the classroom environment to promote the most optimal learning experience possible for each student. Implemented instructional strategies and interventions based on individual learning styles for.

Panama City, Florida Area

Directed the implementation of the TRIO Student Support Services federal grant program for low income, first generation, and students with disabilities. Interpreted and complied with federal legislation set forth in Education Department General Administrative Regulations (EDGAR) to include program management, staff supervision, student eligibility and.

Anchorage, Alaska Area

Developed and licensed a Shelter Homes program that provided short-term foster homes in the community for youth in crisis; licensed an emergency community bed shelter, the Challenge Center, for runaways; and coordinated a Parent-Adolescent Mediation Program to help teens and their families settle disputes. Additional outreach duties included publishing the.

Anchorage, Alaska Area

Provided intake, case management, life skills instruction, and individual and group counseling to Alaska Native at-risk youth, juvenile offenders, and children aging out of Alaska's foster care system. Developed and implemented "Parenting Skills for Teens," a curriculum of workshops teaching basic parenting skills to teenage mothers. Conducted needs.

Ft. Richardson, Alaska

Assisted the Program Director in daily operational duties and monitored the Army Learning Resource Center at Fort Richardson. Secured and maintained employee records and credentials in accordance with the government contracting office. Acted as Program Manager and supervised five employees during the absence of the Program Manager. Provided orientation and.

Panama City, Florida Area

Provided comprehensive customer service including withdrawals, transfers, deposits, and other banking transactions. Promoted various credit union products and services. Daily responsibility included one- hundred percent accountability for over $10,000 in the cash drawer.

Sumter, South Carolina Area

Served as the liaison between the company and various industrial vendors in the northeast region. Managed a “just-in-time” production scheduling system designed to minimize on-hand inventory. Maintained and serviced customer accounts regarding pricing, stock availability, and parts identification. Handled customer accounts and orders including contract.

Certificate Of Cantonese Language (Year 1), Spoken And Written Cantontese

Cantonese Language

Graduate Certificate, Community College Teaching & Leadership

M.Ed., Educational Leadership

B.S., Communications/Public Relations