Melissa Rock

Melissa Rock Email and Phone Number

Matching Gifts Operations Specialist @ American Heart Association
Eudora, KS, US
Melissa Rock's Location
Eudora, Kansas, United States, United States
Melissa Rock's Contact Details

Melissa Rock work email

Melissa Rock personal email

n/a
About Melissa Rock

Building powerful partnerships within our schools that will make an extraordinary impact on the health of our youth - our next generation of lifesavers!

Melissa Rock's Current Company Details
American Heart Association

American Heart Association

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Matching Gifts Operations Specialist
Eudora, KS, US
Website:
heart.org
Employees:
10779
Melissa Rock Work Experience Details
  • American Heart Association
    Matching Gifts Operations Specialist
    American Heart Association
    Eudora, Ks, Us
  • American Heart Association
    Matching Gifts Representative
    American Heart Association Nov 2024 - Present
    Eudora, Kansas, United States
  • American Heart Association
    School Engagement Director
    American Heart Association Oct 2019 - Dec 2024
    Kansas City, Missouri Area
    The Kids Heart Challenge and American Heart Challenge prepares students for success by supporting their physical and emotional well-being. To do so, the American Heart Association has pulled together step-by-step instructions for physical education instructors, coaches or teachers to host fun activities in your school with engaging educational modules that teach heart-healthy information to your students.The Kids Heart Challenge is held at schools across the country, delivering heart-healthy physical activity through community service learning for the American Heart Association.Building on key learnings from 40+ years in America’s schools, the Kids Heart Challenge focuses on whole body wellness, helping students improve their own health and better their character while raising life-saving donations for the American Heart Association to help kids facing heart-health issues.Schools Earn Give-Backs and Incentives:- Earn US Games certificates as well as receive 10% off when using certificates and free shipping.- Direct contributions back to your school.- Participating schools are eligible to apply for up to $2,500 in grant funding. A total of $400,000 in funds will be granted this year!Build Your Curriculum:- OPEN curriculum provides a series of classroom-based physical activity plans and resources that support social and emotional learning.- PE-focused curriculum modules for physical, personal and social responsibility.- More curriculum in development to support whole child.Support Your Community:- Fun interactive characters that reinforce emotional and physical well-being with augmented reality interface and easy online fundraising.- Updates to our popular app and new Heart Hero characters with encouraging messages to support the whole child.- Facebook community site for educators to share stories, best practices and successes.
  • American Heart Association
    Development Associate
    American Heart Association Jun 2018 - Oct 2019
    Kansas City Metropolitan Area
    Development Associate to Heart Ball, Kansas City Board of Directors and Community Impact teams.
  • American Heart Association | American Stroke Association
    Customer Care Manager
    American Heart Association | American Stroke Association Jan 2014 - Jun 2018
    Topeka, Kansas Area
    Manages a team of Customer Care Specialists: Online fundraising coaching, call center, customer experience, customer engagement (cultivation, retention, loyalty). Manage and develop online fundraising strategies to further engage participants, volunteers and donors to communicate their passion, commitment and mission in a virtual environment. Execute and consult online fundraising goals ($1M new dollars) and strategies with targeted events and implement new technology to increase online revenue. (Friends Asking Friends, Social Networking, Mobile Applications, etc.)
  • American Heart Association
    Vp, Customer Information Systems
    American Heart Association Apr 2011 - Dec 2013
    Overland Park, Ks
    Manages customer information systems for data management (i.e., storing, searching, trending and gap analysis). Manages various information systems so that the needs of managers, staff, and customers are best served. Works collaboratively with various members of Customer Strategies, Business Analysts, Project Managers, Technology, Business Process Managers, and Customers/Donors. Designs, implements, and uses business information systems in innovative ways to increase the effectiveness and efficiency of the organization from an affiliate level while communicating our mission and 2020 impact goals.Plans, coordinates, and directs research of customer relationships with potential and current customers and business partners for mission and fundraising opportunities. In consultation with other managers, implements revenue generating strategies between customers and events. Currently managing online fundraising strategies to further engage our participants, volunteers, donors and sponsors to communicate their passion, commitment and mission in a virtual environment. Execute and consult online fundraising goals with each event and implement new technology (FAF, Social Networking, Mobile Applications, etc) to meet those goals. Manages a team of software trainers: training and support for our CRM tool (Siebel), our heart walk event management application (Blackbaud) and our socials/auction application (Greater Giving). Training and supporting across 11 states: KS, MO, NE, IA, ND, SD, MN, WI, IL, MIManaging Customer Data Quality in Siebel, Blackbaud & Greater Giving applications. Manage affiliate annual campaigns, donor acknowledgment processes, customer loyalty/engagement/retention and volunteer management tracking,
  • American Heart Association
    Director, Development & Customer Strategies
    American Heart Association Jul 2006 - Apr 2011
    Overland Park, Ks
    Develop revenue generating strategies between customer relationships and development events. Currently managing online fundraising strategies to further engage our participants, volunteers, donors and sponsors.Managing a team of software trainers: training and suppport for our CRM tool (Siebel), our online fundraising application (Kintera), our socials/auction application (Auction Maestro) and our advocacy application (DDC). Training and supporting across 11 states: KS, MO, NE, IA, ND, SD, MN, WI, IL, MI, IN.
  • American Heart Association
    Director Of Customer Relationship Management
    American Heart Association May 2002 - Jun 2006
    Topeka, Kansas Area
    Software training and support of all event systems for 6 state affiliate. (KS, MO, IA, NE, OK, AR) Kintera - Heart Walk (event management tool) Auction Maestro - Heartball/Gala (event management tool) DDC - Advocacy (consituent management tool) Siebel - CRM database (organization-wide customer tool)Pipeline management, data entry/quality management, volunteer managmeent, donor management (receipting & acknowledgements), virtual and face-to-face training schedules, best practice guidelines, documentation sharing/updates and customer feedback management.
  • American Heart Association
    Development Associate
    American Heart Association Jun 2000 - May 2002
    Davenport, Iowa Area
    Provided administrative and event support for local Heartball, Heart Walk, Jump Rope for Heart, Hoops for Heart, Cardiac Arrest and Teleparty events.
  • Rock Family Chiropractic, Pa
    Owner / Human Resource Manager
    Rock Family Chiropractic, Pa Aug 2003 - Present
    Eudora, Kansas, United States
  • Upper Iowa University
    Admistrative Associate
    Upper Iowa University Jun 1998 - Jun 2000
    Madison, Wisconsin Area
    Support the Executive Director, Academic Advisors and Financial Aid Officer.
  • Drake & Company
    Administrative Assistant
    Drake & Company 1995 - 1998
    Madison, Wisconsin Area
    Support for Placement Consultants and resume development.

Melissa Rock Skills

Fundraising Nonprofits Crm Volunteer Management Event Planning Customer Service Social Networking Strategic Planning Marketing Business Analysis Customer Retention Marketing Strategy Data Analysis Performance Management Hands On Training Sales Nonprofit Organizations Customer Engagement Information Management Social Media Siebel Brand Loyalty Software Project Management Analytics E Learning Donor Management Annual Reports Software Training Staff Training Online Training Online Communications Online Sales Mobile Applications Email Management Goal Development Donor Recognition Customer Loyalty Data Quality Event Management Data Visualization Technical Training Email Marketing Desktop Publishing Microsoft Excel Tableau Employee Training Training Facilitation Email Newsletter Design

Melissa Rock Education Details

Frequently Asked Questions about Melissa Rock

What company does Melissa Rock work for?

Melissa Rock works for American Heart Association

What is Melissa Rock's role at the current company?

Melissa Rock's current role is Matching Gifts Operations Specialist.

What is Melissa Rock's email address?

Melissa Rock's email address is me****@****art.org

What is Melissa Rock's direct phone number?

Melissa Rock's direct phone number is +121470*****

What schools did Melissa Rock attend?

Melissa Rock attended Upper Iowa University.

What skills is Melissa Rock known for?

Melissa Rock has skills like Fundraising, Nonprofits, Crm, Volunteer Management, Event Planning, Customer Service, Social Networking, Strategic Planning, Marketing, Business Analysis, Customer Retention, Marketing Strategy.

Who are Melissa Rock's colleagues?

Melissa Rock's colleagues are Monica Vaca, Veronica Sanchez, Carmen Schick, Asa Poole, Jennifer Decker, Tony Clarke, Raiza Anne Torrenueva.

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