I've been working in the fast changing technology sector for 15 years, and the good thing about it is you never get bored, every day is day one, you never stop learning and you never know all things you would want. These days commercial activities are based on being customer centric, understanding your customer needs and work from it backwards, that's the only way to add real value, this is not 1800 so please don't try to sell things your customer doesn't need, that's improper and a future problem you don't want to have. And this is not an easy job, that's why is important to understand that a business relationship is a two way road, your time is just as important as your customer time is, and some guidelines needs to be follow for both: always be honest, listen but also communicate what is important to you and what are your expectations, if a question was made or someone is expecting something from you, don't be rude and reply, everybody prefers the truth and receive an ''I did not get what I expected'', ''unfortunately that's all i got'' or ''the plans have changed'' that remains in limbo for months being ignored or worst postponing the unchangeable. That's why sales is an art and a science roller coaster, that gives you the most stressful moments and also the most comforting, and I love it.About me, Gamer and Cat mom of 3