Melissa Olson Email & Phone Number

Baltimore, Md, Us

Tapped for newly created role to partner with sales and marketing on go-to-market strategies while specializing in sales enablement. I love creating versatile content across diverse platforms – in person, webinars and social media. I'm known for being able to articulate the root cause to a myriad of issues that develop band-aid solutions. I will always understand process first and offer and educate on the options in the use of HR technology to support a solution. Recognized as a client advocate, I tend to foster strategic alliances with leaders to architect and implement progressive HR technology roadmaps.• Enable organizations to define and capture talent and operational data on their people to build real-world insights to cut costs, bolster efficiency, and build more streamlined, people-centric organizations.• Guide design of systems to support clients with talent management, and other areas supporting people operations.• Foster partnerships with other players in the market to offer variable solutions to organizations based on their needs, level of change readiness and technical expertise of their incumbent teams.• Solidify RPI’s reputation as an innovator in the HR technology space and thought leader by conceiving and executing the HCM Roadmapping Festival, a three-day, music-festival-style event for the Infor community.

Baltimore, Md, Us

Shape strategy and drive growth while providing innovative solutions for talent management, workforce planning and other processes supporting People operations.• Supported, developed and motivated team (22 direct reports, all remote) to lead quality engagements—ensuring alignment with client, software, methodology and future state outcomes.• Improved the impact and effectiveness of ERP rollouts by developing a framework for assessing client knowledge (and auditing the training delivery of consultants) at various stages of implementation.• Work with leaders to build an HR technology roadmap to align with their short and long term organizational goals. • Present at user groups, conferences and create content for RPI's YouTube channel.

Baltimore, Md, Us

Grew the HCM practice in close collaboration with the managing partner. In this position, I boosted visibility through marketing and thought leadership, and directed all operations including strategic planning, marketing, and human resources as well as overseeing HRIS implementations.• Set the strategic direction for the HCM practice, and drove fast-paced growth.• Expanded the team to 20+ consultants—and worked diligently to place the right people in the right roles for morale, productivity, performance and development.• Prioritized people by developing a culture that embraced diversity, encouraged collaboration, and created opportunities for sharing ideas, building trust and genuine connection within a remote team.• Created content for webinars and represented RPI at user groups and conferences. These efforts helped promote the business while educating companies on the game-changing impact of building and supporting talent management initiatives within a modern HR system.

Baltimore, Md, Us

I joined RPI as the first HCM consultant and over the years, I played a vital role in shaping, structuring, and scaling the HCM practice—while assisting companies with their HRIS needs.As trusted advisor, technical project manager, and deep-dive problem solver, I worked with organizations to pinpoint needs, propose solutions, configure and customize technologies, and oversee implementations. I also partnered with HR and operations leaders to optimize workflows before selecting the right HR technology…and to provide training and guidance aftersystems were fully implemented.The goal, of course, was to assist companies in collecting their people and workforce data—and leveraging these insights to drive business decisions. It worked! It added value across the board, which helped both RPI and our cross-industry clients.• Built and scaled the HCM practice, and led engagements for clients in the public and private sectors.• Introduced a new model that decentralized (and energized) the internal onboarding experience as RPI scaled.• Increased efficiency through integration and end-to-end process automation.• Created training videos, setting the stage for the way RPI trains clients across all of its business groups (still in use today).

Chicago, Illinois, Us

In this hands-on position, I worked with senior leadership, HR and IT teams to implement the right HR technologies and processes to support the business. Not only for the internal Mosaic employees, but the business model of hiring resources for both merchandising and consumer experiences for brands such as Anheuser-Busch, Microsoft, and Walmart. I identified requirements and oversaw the implementation of Infor Lawson Human Resource Management with with a consulting firm to configure HRM modules.• Enabled the company to use people and workforce data to improve operations in the US and Canada—and meet the needs of departments managing different client marketing and merchandising portfolios and teams.• Ensured interconnectivity between the new HRIS and existing systems.• Spearheaded key HR projects: compensation market analysis, merit awards, total rewards, regulatory reporting, etc.• Assisted senior management in creating and revamping processes—and recommended solutions to capture workforce insights for operational decision-making and reporting.• Personally managed and supported all HR team members who touched employee data: new hires, rehires, life cycle transactions, benefits, absence management and leave. • Overhauled the HR department operations to digitize and automate processes, adopting an entirely paperless model.

Dallas, Texas, Us

Developed and modified Lawson ERP’s Human Resources, Payroll and Procurement suites to meet the needs of a private organization with federal funding requirements. Customized the Employee Self Service user experience and managed the roll out and training strategy, ensuring field resources, who had no computer exposure or internet service at home in 2003, were able to successfully enroll in benefits. Designed a custom system to coordinate and manage events, resources and promotional materials for the marketing department.