• Audit and process customer relocation expenses with productivity, cycle time and quality goals • Code relocation expenses according to Cartus and Client Policy including taxability classifications • Issue and reconcile cash and closing cost advance per client policy • Serve as informational resource for customers, consultants, and Relocation Accounting Management teams with regard to reimbursements, payroll, tax and ad hoc reporting questions• Adhere to service pact agreements between Relocation Accounting and Internal partners/customer, including Accounts Payable procedure standards • Recognize and communicate policy to internal and external customers

• Provided service to customers through Payless Customer Journey• Successfully assisted customers with purchases and checkout procedure• Accurately counted and balanced registers at end of night• Contributed to successful achievement of all sales goals and customer service standards• Processed customer transactions and responded to product & service inquiries in responsible, timely and accurate manner• Coordinated and organized placement of product inventory throughout store

Reviewed source documents, entered, verified and transmitted information of a most complex nature using a single pocket proof machine. • Successfully identified and examined errors.• Adhered to established unit quality and productivity standards. • Maintained production statistics, completed calculations and produced reports.• Attained WOW recommendation semi yearly.• Increased IPH (items per hour) by 8% yearly.

• Processed checks on a NCR 7766 machine. • Imputed account numbers, and dollar amounts unto checks at a fast pace. • Successfully completed all work in a timely manner to meet cut off deadlines