°Fostered and managed relationships with profit and non-profit organizations, including the Embassy of Belgium in Korea, other chambers of commerce in Korea, and companies.°Scheduled, created, and distributed written content, videos, and photos to increase brand awareness on our social media channels.°Supported the organization's partners and members during their events and initiatives.

°Managed issue resolution to ensure customer satisfaction on B2B and B2C.°Assisted the Sales Team on the road to assure the best service.°Executed complete processes from order to delivery.°Created best practices, implemented strategy and procedures to reduce work-time.°Key-user Zoho by providing leadership, guidance and training to team members.°Provided assistance in the after-sales area.°Managed and implemented the CRM and ERP systems.

°Spearheaded all aspects of complains as Claim Management Manager ensuring seamless customer satisfaction.°Managed issue resolution to ensure customer satisfaction and continuous process improvement.°Executed the complete processes from order to delivery.°Managed accounting and litigation service with the Financial Department.°Performed and controlled written translations for meetings, presentations and documents.°Key-user X3 by providing guidance and training to new team… Show more °Spearheaded all aspects of complains as Claim Management Manager ensuring seamless customer satisfaction.°Managed issue resolution to ensure customer satisfaction and continuous process improvement.°Executed the complete processes from order to delivery.°Managed accounting and litigation service with the Financial Department.°Performed and controlled written translations for meetings, presentations and documents.°Key-user X3 by providing guidance and training to new team members.°Assisted the Sales Team by providing new sales and price calculations.°Analytics on the weekly and monthly sales performed by the Sales Team and Customer Service Team. Show less

°Executed the complete processes from order to delivery.°Managed the communication between project leaders and the factories in the USA/UK.°Provided assistance in the after-sales area.°Assisted project leaders by entering new projects, price calculations, interventions and maintenance.°Performed written translations for meetings, presentations and documents.°Key-user Winbooks by providing guidance to team members for accounting and litigation service.°Managed the SME… Show more °Executed the complete processes from order to delivery.°Managed the communication between project leaders and the factories in the USA/UK.°Provided assistance in the after-sales area.°Assisted project leaders by entering new projects, price calculations, interventions and maintenance.°Performed written translations for meetings, presentations and documents.°Key-user Winbooks by providing guidance to team members for accounting and litigation service.°Managed the SME e-wallet to receive financial aid to improve the quality of the company. Show less

°Managed issue resolution to ensure customer satisfaction and continuous process improvement.°Executed the complete processes from order to delivery of Hiab, Multilift and Jonsered products.°Checked and conducted the warranty conditions.°Managed the communication between customers, dealers and factories.°Managed accounting and litigation service.°Key-user SAP by providing guidance and training to team members.°Performed oral and written translations for meetings… Show more °Managed issue resolution to ensure customer satisfaction and continuous process improvement.°Executed the complete processes from order to delivery of Hiab, Multilift and Jonsered products.°Checked and conducted the warranty conditions.°Managed the communication between customers, dealers and factories.°Managed accounting and litigation service.°Key-user SAP by providing guidance and training to team members.°Performed oral and written translations for meetings, presentations and documents.°Provided assistance in the after-sales area.°Titled as a confidential counsellor. Show less

°Keyword Planner for relevant keyword data based on Google searches via Google Adwords.°Managed issue resolution to ensure customer satisfaction and continuous process improvement.°Assisted the Sales Team on the road to assure the best service.°Managed accounting and litigation service.

Interim job within the company. °Managed the Customer Service Team in solving problems to ensure customer satisfaction and continuous process improvement.°Supervised the fulfillment of deadlines in the Web Service Department.°Business Analytics for various departments.

°Managed issue resolution to ensure customer satisfaction.