Melissa Schoof Email & Phone Number

Greater Seattle Area

• Oversaw smooth running of mailroom facility operations. Processed incoming & outgoing HIPPA sensitive and biohazard mail for over 900 employees across two dozen sites. Defined schedules, delegated tasks, controlled.
• Initiated approximately $30K in savings through strategic revision and restructuring of permit usage.
• Generated consistent annual savings for company by reevaluating equipment needs.
• Headed reevaluation of system used by organ transplant patients to return important blood samples for processing; transitioning previous system causing delays to pre-paid first-class mailings and generating $700.
• Earned high praise from COO and Immunogenetics Laboratory staff for productivity, innovation, and quality of work.

Greater Seattle Area

• Supervised order fulfillment, oversaw quality control processes, and coordinated shipping for one of largest gaming conventions in US. Led teams prior to convention and on-site. Ensured order fulfillment processes ran.
• Led teams through processing of over 70K orders with very tight deadlines.
• Managed 20-person team at weeklong convention to ensure smooth running of operations.

• Acted as key point of contact for over 100 employees to troubleshoot IT problems on computer systems, databases, and networks. Delivered end-user support, facilitated training, and supported rollout of new.
• Oversaw quarterly stock take of 40K sq ft retail space and compiled all raw data reports for each team.
• Led numerous system conversions for store including transitioning Windows 7 to Windows 10 and replacing older pricing database with physical server to online cloud-based solution for advanced efficiency.
• Collaborated on opening of two new multi-million-dollar retail spaces by creating pricing system and installing variety of IT equipment including Wi-Fi, VOIP, PC, and network.